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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Impressed by more generous terms

My wife and I have chosen Saga for our home insurance because the price is fixed for 3 yrs and the terms offer much more than our current insurer for less money. Also have my car insurance with Saga; and had a holiday in Peru with Saga some 3 yrs ago to celebrate our 50th Anniversary. We were treated extremely well from the day we left until the day we arrived back home. They come highly recommended by us. Reviewed on: 29th September 2021

Brilliant 3 year deal

Saga consistently gives excellent customer service Reviewed on: 29th September 2021

Sorted everything for my claim easily for me

Once you get through to right person,they are very caring & will help you to get everything sorted quickly & easily Reviewed on: 29th September 2021

Good value and good cover

I left a company that was raising my costs due to a data base saying my house had a flood risk. Yet next door wasn’t. Only 12 m away on a shared drive! Reviewed on: 29th September 2021

Great Service

Switched to Saga for House Insurance. Very clear and easy to use website and competitive prices. Very pleased with the service. Reviewed on: 29th September 2021

Being honest

Found changing my home insurance to saga not only rewarding but easy and a pleasure and am glad I did., car insurance could well be next Reviewed on: 29th September 2021

easy to deal with

Very easy to deal with good customer service staff who undertand the product and customer needs Reviewed on: 29th September 2021

extremely good value

The staff were efficient and helpful both initially and on renewal. The price is held for three years. Reviewed on: 29th September 2021

Home Insurance

I wanted Home & Emergency cover for my Home. And after looking at several Companies I went for Saga. As like the Cover & the fact my Premiums stay the same for 3yrs with Cover not being reduced to keep the competitive price. Reviewed on: 29th September 2021

Best home insurer

The most distinctive difference between insurers becomes evident when you call to make a claim. Saga is the most understanding and sympathetic insurer at such a time, and the most likely to respond positively without argument. Reviewed on: 29th September 2021

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