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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2709 reviews)

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4.69

Based on 2,709 reviews, last reviewed 17th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

Sorted everything for my claim easily for me

Once you get through to right person,they are very caring & will help you to get everything sorted quickly & easily Reviewed on: 29th September 2021

Good value and good cover

I left a company that was raising my costs due to a data base saying my house had a flood risk. Yet next door wasn’t. Only 12 m away on a shared drive! Reviewed on: 29th September 2021

Great Service

Switched to Saga for House Insurance. Very clear and easy to use website and competitive prices. Very pleased with the service. Reviewed on: 29th September 2021

Being honest

Found changing my home insurance to saga not only rewarding but easy and a pleasure and am glad I did., car insurance could well be next Reviewed on: 29th September 2021

easy to deal with

Very easy to deal with good customer service staff who undertand the product and customer needs Reviewed on: 29th September 2021

extremely good value

The staff were efficient and helpful both initially and on renewal. The price is held for three years. Reviewed on: 29th September 2021

Home Insurance

I wanted Home & Emergency cover for my Home. And after looking at several Companies I went for Saga. As like the Cover & the fact my Premiums stay the same for 3yrs with Cover not being reduced to keep the competitive price. Reviewed on: 29th September 2021

Best home insurer

The most distinctive difference between insurers becomes evident when you call to make a claim. Saga is the most understanding and sympathetic insurer at such a time, and the most likely to respond positively without argument. Reviewed on: 29th September 2021

Cover is comprehensive and clearly presented

Saga has an excellent customer telephone service and have always found staff helpful, curtious, friendly and professionally well informed Reviewed on: 29th September 2021

Saga spells Satisfaction

I always find Saga staff very polite and knowledgeable when dealing with my renewal. They always LISTEN before interjecting.I can't rate them highly enough. Courteous and most professional! Reviewed on: 29th September 2021

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