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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Easy and effective

Easy to renew and with the three year price promise I know I’m getting a good deal and don’t need to “compare the market “ Reviewed on: 29th September 2021

Good service, good value.

Comfortable call, pleasant and efficient response. V good paperwork in confirmation , Reviewed on: 29th September 2021

Best for Home/Car insurance

Always choose Saga, they are always helpful and quick to answer any queries. Reviewed on: 29th September 2021

Made my life easier doing fixed 3 years

As title just had to pay this year Reviewed on: 29th September 2021

They were good when I needed them.

I had an accident that broke an expensive part of my camera and with the help of an expert damage report Saga replaced the value of the broken part in full. Reviewed on: 29th September 2021

Reliable name

They offer a first class service Reviewed on: 29th September 2021

Always dealt with knowledgeably and with a friendly disposition.

Great company to deal with. Will continue to use their services. Reviewed on: 29th September 2021

useless

I had an unhelpful and thoroughly mediocre experience with Saga. i would not recommend them to anyone Reviewed on: 29th September 2021

My home insurance

I felt secure in my desision to trustsaga to insure my home and they never let me down. Reviewed on: 29th September 2021

Very organised no nonsense people to deal with

I've had heating and plumbing issues and they have been dealt with promptly and efficiently Reviewed on: 29th September 2021

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