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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Simply the best

They are simply the best, cover, helpful staff, easy to deal with, OK not the cheapest, not the dearest either! you pay for what you get in the best deals and cover. Reviewed on: 29th September 2021

Love

I love the ease of renewal. The lady who dealt with my query was very polite and resolved my query Reviewed on: 29th September 2021

Helpful

Great company who answer your calls in a timely manner, well spoken English unlike other companies, what I mean by this is that they understand me and I don't get moved around different departments. Reviewed on: 29th September 2021

The best there is.

Very helpful when you are experiencing a problem and need some experience to make a claim. Reviewed on: 29th September 2021

Efficient Friendly Staff

The Saga staff treat you as a valuable customer, you feel they really care about your requirements. The service is slick and efficient and the price quoted highly competitive. Highly recommended. Reviewed on: 29th September 2021

Good value

Have just started using Saga for both car and home insurance. Very competitive rates. Reviewed on: 29th September 2021

Peace of mind, when you need it!

Saga have always provided us with peace of mind, hoping that day will never come when you need to claim, but reassured when something does go wrong, they are right there, sorting it out for you, well done Saga. Reviewed on: 29th September 2021

Good value insurance

Havent claimed but premiums are very competitive Reviewed on: 29th September 2021

good quality products

good quality product at good price with good service Reviewed on: 29th September 2021

Easy

Easy to contact and deai with. Recommend Reviewed on: 29th September 2021

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