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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great value for money, easy to use website

Saga offered me a very competitive price. Knowing the brand's high reputation and being offered a range of choices, including fixed price for 3 years, I decided to buy with them. The website is very easy to use, especially for me with my poor vision. Reviewed on: 5th October 2021

Comprehensive Home Insurance

Very good level of cover and with a 3-year fixed price Reviewed on: 5th October 2021

Excellent

Lost hearing aid due to mask.Claim went through quickly. No hassle and everyone I Spoke to helpful , professional and friendly Reviewed on: 5th October 2021

Locked in for three years

The price quoted was locked in for three years. Result !!!! Reviewed on: 5th October 2021

Value for money

Value for money without compromising on reliability, quality of service and professionalism. Reviewed on: 4th October 2021

Easy to talk to and trustworthy

As the world gets more reliant of 'e' technology and communication, everything seems to have become a little remote. No more popping to town to the bank or sorting out things like insurance with good old "Mr Williams" at his office for instance. So a middle way has to be found, that allows you still feel like a person (and not just a number). I get that feeling of 'personal' service from Saga, where you can talk things through with a friendly voice if you need to understand more about a certain product. Well done Saga, you have my vote. Reviewed on: 4th October 2021

Easy communications.

Easy to speak to agents. Good experience with car insurance.Anothercar hit my car when parked. Very professionally handled by Saga and car repaired asap with excellent courtesy car supplied during this period. Reviewed on: 4th October 2021

Quick to respond

Dried out the flooded ground floor then replaced all damaged floor coverings and furniture with new very efficiently Reviewed on: 4th October 2021

Consistency and Competitive

Easy to deal with and competitive. Trustworthy. Reviewed on: 4th October 2021

Always helpful and pleasant to deal with.

I have always found SAGA a great company to deal with. Staff are very knowledgeable and helpful and treat me as an individual. They always have that personal touch that is lacking in so many other companies. Reviewed on: 3rd October 2021

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