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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Waste of money

This is the first time that I have made a claim and it has been rejected. on a technicality. I will never use this company again. Reviewed on: 29th September 2021

Peace of mind

Knowing there is home insurance cover of magnitude is sure to give peace of mind Reviewed on: 29th September 2021

Saga is good

I have not had to claim but I think it is a company I can trust Reviewed on: 29th September 2021

Amazing value

Got intouch with saga, friendly and helpful, and saved me quite a bit of money, and stays the same for three years. Reviewed on: 29th September 2021

Problemless renewals

Good clear communication and a useful web site to keep all of my policies together for ease of reference Reviewed on: 29th September 2021

Water damage

Prompt and efficient with inspection and settlement. Reviewed on: 29th September 2021

Easiest to set up home insurance ever and I used to work for Zurich Ins

Great plan with no fuss, couldn't ask for more. I'm kept up-to-date on everything without being hassled like some Insurance companies Reviewed on: 29th September 2021

Kinnon - Saga Home Insurance

I have been with Saga Home Insurance for the past two years. I have found them pleasant and fault free to deal with. Also, their documentation is easy to understand. I am sure that this will be a long-term relationship based on my experience to date. Reviewed on: 29th September 2021

First class cover

I have had SAGA home, an other insurances for some years. Good cover, good pricing and good customer service. What's not to like? Reviewed on: 29th September 2021

SAGA is a very reputable insurance company.

SAGA provide me with home insurance which meets my requirements. Reviewed on: 29th September 2021

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