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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Good at their job

We have had saga home and car insurance for several years along with travel but not every year did we need it. So we quite happy with saga. Reviewed on: 3rd October 2021

Polite, helpful & very satisfied with the service

As above. Extremely polite and very helpful regarding my questions also with my car insurance. The need to make new & existing customers at ease & to meet their needs is very important. Reviewed on: 3rd October 2021

Saga home insurance is the best

I’m 100% happy knowing that I’m fully covered by a professional company whose fair, honest and people caring which means that I will always have faith in Saga knowing they’ll always look after the important stuff that’s very important to the customer Reviewed on: 3rd October 2021

Best service on the market

First class insurance best on the market the reassurance given to customers is satisfing Reviewed on: 3rd October 2021

Great !

Never needed to claim,but great people to talk to and great price for thee cover offered. Reviewed on: 3rd October 2021

Great to deal with Saga

We have subsidence and we’re quickly helped, very good companies used by Saga to process our problem which is ongoing Reviewed on: 3rd October 2021

Helpful, honest company

There is always have a real person on the end of the phone who is helpful and knowledgeable. Reviewed on: 3rd October 2021

Good cover at a good price.

Easy to use and easy to contact, with helpful staff. Reviewed on: 3rd October 2021

Excelent product and service

Saga responds very quickly when you have to make a claim, and work very quickly and efficiently when you make a claim, Reviewed on: 3rd October 2021

Efficiency

Staff are very knowledgeable helpful and do not rush when on the phone.We feel very secure having both home and car insurance with Saga.The products are of a very high quality. Reviewed on: 3rd October 2021

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