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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Quality service and customer care.

A quality company with great products and customer service at competitive rates. Reviewed on: 2nd October 2021

excellent service

excellent service prefect price the same for 3 years quick and easy to set up with the friendly staff Reviewed on: 2nd October 2021

Trouble free insurance?

Easy to take out. Seems a reasonable price. I hope if a claim comes along it will be dealt with in the same manner. :) Reviewed on: 2nd October 2021

Good value, easy to manage and delivers!

Overall home insurance is good value for money and easy to manage. Have not claimed on main home insurance, but recently claimed for an emergency plumbing problem and the leak was dealt with quickly and very efficiently. Was pleasantly surprised and pleased with the service. Reviewed on: 2nd October 2021

Easy Peasy

Easy insurance to set up online in the first place. 3 years same price for same cover! What’s not to like! Reviewed on: 2nd October 2021

Polite, professional service.

My claim was dealt with speedily with a caring attitude and a professional manner. I was also kept updated during the process. I cannot fault the Saga agent (Billy) I dealt with. Reviewed on: 2nd October 2021

HOME INSURANCE

I have not needed to make use of your service so far but satisfied with your regular updates . Reviewed on: 2nd October 2021

Good reliable company.

Everything is straightforward, information I receive is relevant. Reviewed on: 2nd October 2021

Helpful and a fair price

Knowledgeable and helpful in giving advice to arrive at the right insurance package at a fair price. Reviewed on: 2nd October 2021

Easy to do Business with

Customer services assistants are most helpful. Documentation is clear, in plain English, and easy to understand. The whole renewal process is very straightforward. Reviewed on: 2nd October 2021

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