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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Great service!

Good value for money on Home Insurance and held for 3 years at same price. Staff always pleasant and helpful when speaking on the phone. Easy to use website. Reviewed on: 29th September 2021

Excellent product

Brilliant to deal with and very helpful staff Reviewed on: 29th September 2021

Home ins

Always get good service from them Reviewed on: 29th September 2021

Long time trusted brand

Have found their price reasonable. Fortunately have not needed to make any claim. Have a 3 year same price deal which means less worry. Reviewed on: 29th September 2021

Fantastic service

They care about their existing customers and always offer competitive renewals Reviewed on: 29th September 2021

My insurance One stop shop

Great Website,Fantastic Customer Service.Annualy Saga are always extremely competitive when time to renew. A many years delighted customer.. Reviewed on: 29th September 2021

Price is fixed

My home insurance will stay the same price for three years and it’s really compatible Reviewed on: 29th September 2021

Excellent service

Needed my iPad repaired The repair was carried out quickly and efficiently No silly question or form filling Reviewed on: 29th September 2021

Excellent value for money

Easy on-line set-up. Excellent product, competitively priced. I like the fact that this is an ethical company that rewards customer loyalty. I also know from past experience that their customer service is great. Reviewed on: 29th September 2021

Busy nan

Nothing is too much trouble, it’s so easy to navigate round the app Reviewed on: 29th September 2021

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