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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Excellent service

Compassion and understanding following a bereavement Reviewed on: 30th September 2021

House cover

Good price helpful staff who offer good advice Reviewed on: 30th September 2021

Friendly

Friendly efficient staff plus good long term pricing Reviewed on: 30th September 2021

Home Insurance

Saga have frozen the price for three years which I consider to be a good idea. It may not be the cheapest provider but for reliability and service it cannot be better Reviewed on: 30th September 2021

Easy to buy with fabulous cover

Very impressed with the service and the quality of cover Reviewed on: 30th September 2021

Easy to set up

Very fair price for home insurance and set for three year's good policy insurance Reviewed on: 30th September 2021

Customer service

I changed my home insurance provider this year and have had good customer service right from the start. Reviewed on: 30th September 2021

Have already recommended !

Renewing policy is very easy with no fuss . Any queries are dealt with quickly & efficiently . Reviewed on: 30th September 2021

Unbelievably Quick Response

We've had two occasions to call Saga for help and they sorted out both problems within hours. Very impressed - they kept us up-to-date as to what was happening and this kept us stress free. Very happy with them! Reviewed on: 30th September 2021

Best cover for money that I have managed to find with a 3 Year fixed premium offer.

I don’t get “tested” with a large jump in premium on renewal that I then have to negotiate down to a sensible level. This annoying practice has put most contenders out of the running. Good cover, sensible premium and fair practice. Reviewed on: 30th September 2021

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