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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

P:rofessional, Efficient, Caring, Satisfaction.

A very short while ago I had a leak from my loft into the lounge during the late evening. I contacted the help number and in no time at all I had a Plumber booked for the next morning, The Plumber arrived as expected and found a burst pipe and made a satisfactory repair. He even sucked up any standing water and cleaned the area. It was a perfect result with no further problems. Total satisfaction. Reviewed on: 30th September 2021

insurance by saga

Find the whole process easy to follow and got old fashion paper documents in the post!!. Reviewed on: 30th September 2021

Good value home insurance

Three years fixed rate & less than last year. Superb Reviewed on: 30th September 2021

Very helpful people

I've used Saga for a few years and am very pleased with their products and services. Recently they were very helpful when I had to delay a payment as my D.D. had not been paid due to lack of funds. They were understanding and let me delay for a few weeks until I had the money to pay that monthly installment. Reviewed on: 30th September 2021

Long standing company.t

A company you can trust. Not kept hanging on the phone for someone to answer. Don't have to press numerous numbers for different options. Home Insurance is an excellent policy. Reviewed on: 30th September 2021

A piece of cake!

Everything aspect of Saga is easy to understand, no jargon to read through…. Just click through the various option and before you know it, you’re insured! Customer services are easy to get a hold of too! Reviewed on: 30th September 2021

Customer Service

Fast, helpful , friendly and efficient staff. No wait for calls to be answered. Reviewed on: 30th September 2021

Home Emergency Cover

I had to contact Saga because of a leaking cistern. The Saga staff were helpful and professional. And they arranged for an emergency plumber appointment in under 4 hours . Great communication from the plumbing company too . Most impressed by the service. Reviewed on: 30th September 2021

Very helpful , friendly company

My claim dealt with quickly and efficiently Reviewed on: 30th September 2021

1st class

Whenever I've had to contact Saga whether it was for a recent claim or just for information I've always been treated with the utmost respect from what I believe to be one of if not the best companies Reviewed on: 30th September 2021

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