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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Never any problems

Never had any problems always ready to help Reviewed on: 29th September 2021

Good value for money

SAGA insurance has great coverage similar to previous company but half the price Reviewed on: 29th September 2021

I feel safe in their hands

Never had to make a claim but I feel sure that should I have to the cover I have will sort out any problems. Reviewed on: 29th September 2021

Spot on

They just do what they need to do without any fuss or palaver. Reviewed on: 29th September 2021

Excellent service

Renewed house insurance on the phone, polite, friendly, efficient service. Reviewed on: 29th September 2021

Excellent

Have used Saga for home insurance for approx 15 years. Always competitively priced and the one claim I had to make was dealt with very swiftly and to my complete satisfaction. Would definitely recommend Saga. Reviewed on: 29th September 2021

Home Insurance

Great products, prices and easy things understand too. Easy to pay everything dealt with in one call . Perfect Reviewed on: 29th September 2021

Great service

First class Company with good products Reviewed on: 29th September 2021

Fast, efficient service, excellent value for money.

Saga provided an excellent service when we took out Home Insurance with them, brilliant price, and also beat our existing Car insurance. Excellent! Reviewed on: 29th September 2021

Easy to deal with

I have been with Saga home insurance for the past two years and this year I added my car insurance hopefully will also be using their travel insurance. Reviewed on: 29th September 2021

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