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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

WELL AND TRULY WOULD NOT HESITATE TO RECOMMEND.

GOOD CUSTOMER SERVICE, GREAT PRICE WHAT'S MORE TO SAY. EXCELLENT. Reviewed on: 30th September 2021

No nonsense, comprehensive, clear and very competitively priced home insurance.

Searched around for a competitive product for our new self built house. Saga were the only company that provided a clearly worded and easily understood set of options on coverage presented via a great online platform. Understanding the options for cover were easy and selecting and signing up simple and clear. When I have talked to the helpline they have been very courteous, accurate and prepared to go the extra mile. Saga stand out in this day and age with a trustworthy, value for money, product and a serviced tailored to customer needs. Reviewed on: 30th September 2021

Great service

I had to make a claim for fire damage to my kitchen. Saga were fantastic and claiming was easy and quick and great customer service Reviewed on: 30th September 2021

Long-term cover

Saga have allowed me three years fixed price home cover - quite remarkable! Reviewed on: 30th September 2021

Good all round value

Competitive insurance that gives you that little bit extra Reviewed on: 30th September 2021

Always at the end of the phone !!

Helpful staff and good value for money, whats not to like! Reviewed on: 30th September 2021

Complete cover

Everything is covered even the tings you haven't thought of. Reviewed on: 30th September 2021

Outstanding

Recently lost my partner, then broke my ankle in three places, a lot of metalwork required. Thirdly a house fire. Saga are doing everything they can, from looking to find me accommodation, clearing my home, cleaning what can be cleaned, building work, decorating, replacing damaged goods. Really friendly and professional. Would certainly recommend them to anyone. Reviewed on: 30th September 2021

Excellent Value & Excellent Customer Service

I have been with Saga for home & car insurance for several years now. I believe in showing loyalty to a company that cares about its customers. I was very well supported a few years ago when unfortunately I had a serious burglary at home. I was well supported throughout the ordeal and Saga dealt with the ensuing claim promptly. Reviewed on: 30th September 2021

Home&Garden

Garden covered along with house great Reviewed on: 30th September 2021

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