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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Feeling Secure

House insurance with SAGA has given me a feeling of being well protected, someone easily on hand to talk to if needs be and good value for money Reviewed on: 30th September 2021

Trusted Company

Always find Saga very upfront and transparent in all the products they sell.Their website is easy to navigate and they use plain English. Reviewed on: 30th September 2021

Competitive rates & excellent service

Always helpful on the phone and when asking for emergency service prompt and efficient. Reviewed on: 30th September 2021

Reliability

Always used with confidence and competitive price. Reviewed on: 30th September 2021

Insuring with Saga feels very safe and secure

It is always easy to insure with Saga and renew Reviewed on: 30th September 2021

New Way To offer insurance

No need to price compare for 3 years Brilliant Reviewed on: 30th September 2021

Excellent cover at reasonable cost

Used Saga home + emergency many years always reliable when needed Reviewed on: 30th September 2021

Honest and straightforward insurance company

All the information is very clear on the Saga website and is easy to navigate around so even the least computer literate user will not struggle to get quotes or other information. The customer care team are exactly that, caring as well as helpful and patient, something often lacking amongst other insurance companies . I haven’t regretted switching to Saga and now have both of our cars insured with them as well as our homes. Thank you. Reviewed on: 30th September 2021

Generally very good customer service

Felt that Saga are very customer focused. Reviewed on: 30th September 2021

saga experience

been with saga for home insurance a few years have found it a good product at a reasonable price Reviewed on: 30th September 2021

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