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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Simple and straightforward to buy a policy

Really impressed with the extensive cover provided and that the premium is fixed for 3 years! Reviewed on: 29th September 2021

Contents insurance

Automatically renews every year for 3 years so I don't need to do anything unless I want to cancel but no need to change as quite satisfied. Reviewed on: 29th September 2021

Easy efficient no messing

Staff helpful understanding and efficient the whole experience from start to finish was the easiest I’ve ever experienced Reviewed on: 29th September 2021

User friendly service

Competitive prices and customer friendly Reviewed on: 29th September 2021

Water leak resolved

Water leak from upstairs bathroom came through kitchen ceiling. Assessed and repair sanctioned very quickly . Job well done. Reviewed on: 29th September 2021

Great cover, good value

Always easy to renew online and always competitive. Reviewed on: 29th September 2021

Best insurance

We’ve been with Saga insurance for two years very happy with them and the price would highly recommend Saga to everyone Reviewed on: 29th September 2021

Great value for all in policy

Customer service first class very quick in sorting problem Reviewed on: 29th September 2021

Excellent Quality

Very comprehensive policy at competitive pricing which is fixed for 3 years. Reviewed on: 29th September 2021

Very satisfied A

A few year's ago had a burn on my carpet replaced without any problem.Very satisfied. Reviewed on: 29th September 2021

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