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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Always excellent Service

Whenever I need an answer to a query, Saga have always been helpful and prompt. Reviewed on: 29th September 2021

A great company to deal with

Easy to deal with and three years price lock gives peace of mind Reviewed on: 29th September 2021

All our insurance in one basket .

We have all our insurance with Saga.....Home.. Contents and Car. They are unfailingly polite and helpful and make me feel they genuinely do have their customers best interest at heart. Reviewed on: 29th September 2021

Saga The Best Home Insurance Company

Saga were amazing, so supportive and helpful from the beginning to the end of my home insurance claim. They regularly kept in contact with me and if I was not happy with any of the work being carried out by the repair company Saga addressed it directly with the company doing the work and it was sorted immediately. Saga were absolutely fantastic. Reviewed on: 29th September 2021

Calm and collected

From being agitated and not letting him speak I melted and listened as he he confirmed my renewed annual premium to a level I was expecting especially recognising I have all of my insurances (health, home and car) with Saga. Reviewed on: 29th September 2021

Quality at a very good price

Helpful, quick no hidden extra charges- perfect! Reviewed on: 29th September 2021

Fast settlement of claim

We had a very helpful Saga customer adviser on the phone ; she was able to advise that we could claim on our home insurance for hearing aid loss; we received our money very quickly . Full marks Saga! Reviewed on: 29th September 2021

So easy to contact if necessary.

Thankfully not had to use them but was pleased to find it was automatically taken from the bank when renewal was due. One less thing to think about !!! Reviewed on: 29th September 2021

very competitive quote

Staff very helpful in explaining details of the policy Reviewed on: 29th September 2021

Excellent customer service

Someone who actually listened to my requirements and offered me an excellent deal Reviewed on: 29th September 2021

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