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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great to deal with.

I have insured our home, for several years now, with Saga. I find them easy to contact and competitive on price, with more for your money. Reviewed on: 30th September 2021

Good cover and price beats the others.

Just changed to Saga saved £150 and cost is held for 3 years brilliant. Reviewed on: 30th September 2021

Ideal

Easy-to-understand questions to answer. Competitive price. Reviewed on: 30th September 2021

A -CLASS SERVICE

NO complaints at all VEARY GOOD response at every time Reviewed on: 30th September 2021

Great insurance

Great customer service from start to finish always keep you up to date Reviewed on: 30th September 2021

Happy to stay with Saga

When my home was burgled Saga was there for me Reviewed on: 30th September 2021

Very helpful when our boiler collapsed causing a flood & ceiling to collapse

Very quick response & was to talked through over the phone how to transfer video of damage to Saga. Immediate response. Reviewed on: 30th September 2021

Great value and excellent claim service.

Claim for lost item of jewellery sorted, settled, quickly. Well done Saga underwriters! Reviewed on: 30th September 2021

Excellent service

I was put on a 3 year fixed price plan and true to their word I haven't had a price increase for 2 years. I am now in my 3rd year. I haven't made a claim so cannot review on a claim process Reviewed on: 30th September 2021

NO HASSLE

Had Saga Insurance for several years, no hassle when payment is due. Always on the end of the phone if needed Reviewed on: 30th September 2021

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