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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

No hassle easy to deal with

Very easy company to deal with and good value. Reviewed on: 29th September 2021

Fair Price

We have always found the yearly price of our Home Insurance fair and always received good customer service. Reviewed on: 29th September 2021

Excellent Customer Service

Had reason to contact Saga a number of times during lockdown. On every occasion I was dealt with extremely well. Reviewed on: 29th September 2021

Saved me a fortune

excellent service, great savings, so easy to arrange. Reviewed on: 29th September 2021

Incredible service for new customer

Insured home with Saga for the first time in 50 years and had leak from water pipe after a few months. Service was incredible. Saga arranged inspection same day with plumber next day to fix leaks. Even cured creaking floorboards! House layout meant lounge and staircase ceiling had to be replaced and totally redecorated and it was all done to fit in with numerous medical appointments. Saga customer services kept in contact on a regular basis from start to finish. Top class! Reviewed on: 29th September 2021

No problems

Appears to be easiest insurance company to work with and hassle free Would recommend to anyone thinking of renewing to give Saga a go Reviewed on: 29th September 2021

Brilliant customer service!

Used ‘Saga’ online to renew my house insurance and was offered the opportunity to add ‘house emergency’ at a very good premium which I added by calling an agent who was so helpful and friendly! Reassuring to know my home is safe and in great hands! Thank you again Saga! Reviewed on: 29th September 2021

Value 4 money

Easy to renew and good value for money Reviewed on: 29th September 2021

Easy to talk to and online 24/7

I have not had to use my cover yet but I'm sure it will be there when i need it . Reviewed on: 29th September 2021

Value for money

Efficient and helpful service every year Reviewed on: 29th September 2021

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