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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Friendly Saga insurance

Simple fair polices that you can understand at the right price. Reviewed on: 30th September 2021

Professional

Easy to get in touch with. Good product well explained. Old world personal service. Reviewed on: 30th September 2021

Simply the best!

We have both car and home insurance with Saga and couldn’t be happier. We did try other companies but always come back “home” to Saga. Why? Because we get an excellent level of cover for car, household, garden, and building at a reasonable cost. And Legal protection is added for no cost. The customer service team are friendly, approachable, knowledgeable and deal with things there and then. They ring you back as promised and even when making a claim are friendly and helpful and often, they think of things you have forgotten. Thank you very much Saga. Reviewed on: 30th September 2021

Home Insurance

The quote gave me all the cover ineed3d at a very competing price Reviewed on: 30th September 2021

Break in

I had a break in at my house with quite a substantial amount of money and items taken. I rang Saga and could not believe how helpful and understanding they were. All was sorted so quickly and easily. I can’t thank them enough. Reviewed on: 30th September 2021

No problems!

Any calls are answered promptly, not put on hold/in a queue listening to Vivaldi for ages. Friendly, professional, efficient staff - what’s not to like? Have been with them for an number of years - would highly recommend. Reviewed on: 30th September 2021

No fuss insurance

Been with Saga Home Insurance for some years. Never had an issue and the premiums are sensible. Good all-rounder. Reviewed on: 30th September 2021

Helpful staff

Queries are dealt with promptly and efficiently by friendly competent staff. Very competitive prices. Reviewed on: 30th September 2021

Competitive Pricing

It was very easy to arrange my home insurance, very good customer service and competitive prices! Reviewed on: 30th September 2021

Friendly helpful Service

Communicating with friendly helpful people on-shore is simply a pleasure. Reviewed on: 30th September 2021

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