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Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2709)

Review of the Saga, Home insurance:

service

5
Always good service provided when required Reviewed on: 11th September 2021

Excellent Customer Service

5
Had reason to contact Saga a number of times during lockdown. On every occasion I was dealt with extremely well. Reviewed on: 29th September 2021

Saved me a fortune

5
excellent service, great savings, so easy to arrange. Reviewed on: 29th September 2021

Incredible service for new customer

5
Insured home with Saga for the first time in 50 years and had leak from water pipe after a few months. Service was incredible. Saga arranged inspection same day with plumber next day to fix leaks. Even cured creaking floorboards! House layout meant lounge and staircase ceiling had to be replaced and totally redecorated and it was all done to fit in with numerous medical appointments. Saga customer services kept in contact on a regular basis from start to finish. Top class! Reviewed on: 29th September 2021

No problems

5
Appears to be easiest insurance company to work with and hassle free Would recommend to anyone thinking of renewing to give Saga a go Reviewed on: 29th September 2021

Brilliant customer service!

5
Used ‘Saga’ online to renew my house insurance and was offered the opportunity to add ‘house emergency’ at a very good premium which I added by calling an agent who was so helpful and friendly! Reassuring to know my home is safe and in great hands! Thank you again Saga! Reviewed on: 29th September 2021

Value 4 money

4
Easy to renew and good value for money Reviewed on: 29th September 2021

Easy to talk to and online 24/7

5
I have not had to use my cover yet but I'm sure it will be there when i need it . Reviewed on: 29th September 2021

Value for money

5
Efficient and helpful service every year Reviewed on: 29th September 2021

Competitively priced and very helpful

5
Competitively priced and very helpful Reviewed on: 29th September 2021

Saga home insurance

5
Well priced and well reviewed but who can confirm if they are the perfect support in a crisis til something bad happens Reviewed on: 29th September 2021

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