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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Excellent service

Excellent service, lovely friendly and easy to understand staff, great products would recommend. Reviewed on: 29th September 2021

Excellent product

threevyear fixed price home insurance means you don't need to worry about yearly price increases Reviewed on: 29th September 2021

Very good value insurance from a company that is trusted

The saga team had time to explain and listen to what I needed not trying to sell a policy at any cost. They have been very helpful whenever I have phoned. Reviewed on: 29th September 2021

Everything is running smoothly.

Relaxed and satisfied that Saga will look after me. Reviewed on: 29th September 2021

Excellent product, excellent service

We bought from Saga because of the product on offer at an unbeatable price. the customer service was an added bonus. Reviewed on: 29th September 2021

Home insurance

I chose Saga insurance because it suited my families needs Reviewed on: 29th September 2021

Economic, comprehensive, supportive, ideal

I logged in to compare Saga with my previous supplier. I had a supportive, helpful, clear, generous reception from an advisor who did not attempt a hard sell, but by their warmth and attitude persuaded me that Saga was to be my choice. Reviewed on: 29th September 2021

the best insurance provider I have ever used.

Only had to telephone once for some assistance with the insurance account payment and the problem was resolved in 15 minutes. Reviewed on: 29th September 2021

Great cover

Although I have never had to claim, the Saga team answered queries about my insurance knowledgeably, and I have renewed several times because the cover is good and the premiums remain at a stable rate. Reviewed on: 29th September 2021

Very happy

Very curtious and helpful nothing to much trouble. Reviewed on: 29th September 2021

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