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Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2709)

Review of the Saga, Home insurance:

service

5
Always good service provided when required Reviewed on: 11th September 2021

Good customer service

5
Real nice courteous people there to help you. Reviewed on: 29th September 2021

Competitive quotes

5
Always friendly efficient telephone contact. Reviewed on: 29th September 2021

Home Insurance

4
We took out the home emergency cover with our home policy and found it to be of use when our valve suddenly sprung a leak that fed our pressurised tank. Very efficient in coming out on a Sunday to look into the problem but it took a further 10 days and a lot of phone calls to both Saga and their sub-contractor to complete the works. Was satisfied with the work but was stressful in getting it done overall. Reviewed on: 29th September 2021

User friendly

5
Home insurance without the hassle Reviewed on: 29th September 2021

So Helpful!!

5
We had a leak in our roof which needed immediate repair. The money was placed in our Bank within days so we could proceed immediately. Reviewed on: 29th September 2021

Excellent service.

5
I'm very pleased with the service from .saga . Renewals have been both simple and reasonable in terms of inflation . They do not pressurise me to take on additional services but they are there for advice if I need it . As far as I'm concerned they run unobtrusively in the background which is how I like it ! Reviewed on: 29th September 2021

Easy to order and pay. No problems found yet.

5
Saga is a company which has good secure products without being pushy. Reviewed on: 29th September 2021

Easy to contact and get results

5
I had to renew my home and contents cover and telephone help was excellent Reviewed on: 29th September 2021

Value for the over 60s

5
Understanding fair easy to speak to Reviewed on: 29th September 2021

home insurance

4
good company my insurance has been cheaper over the last 2 years Reviewed on: 29th September 2021

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