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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great company

Really good service. Easy to contact and very helpful staff. Reviewed on: 29th September 2021

Best home insurer

We have been customers of SAGA for many years now. When our boiler broke down during a cold winter, they gave us hotel accommodation and had the boiler replaced really quickly. Just one example of timely, efficient service when we've been in need Reviewed on: 29th September 2021

helpful and polite staff

The staff have gone out of the way to match the price and recommend the best insurance deal Reviewed on: 29th September 2021

Full coverage for an affordable price

Great customer service, very helpful staff and affordable. Reviewed on: 29th September 2021

Reliable and value for money

I haven't had to make a claim yet but feel reassured that when I do it will be straightforward and comprehensive. Reviewed on: 29th September 2021

House Insurance

Reliable and try to look after existing customers with the cost. It's so easy to switch insurance these days to get cheaper, better deals but SAGA give you reasons not too. Reviewed on: 29th September 2021

A quality company with great service.

As above no more to say, they are great. Reviewed on: 29th September 2021

Reliable

When we had to make a claim there was no argument it was sorted. Reviewed on: 29th September 2021

Genuine insurance company

Had to make a claim recently sorted it no problem very quick and easy sorted it out couldn't fault them brilliant Reviewed on: 29th September 2021

Good value

Very simple to apply on line and very reasonably priced quote saved lots of money. Reviewed on: 29th September 2021

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