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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Top of the class for me

Home, contents and travel insurance all easily obtained and very comprehensive. Reviewed on: 29th September 2021

Great company to deal with

From start to Finnish sage we’re great at understanding what I needed and found the right policy for me Reviewed on: 29th September 2021

Excellent company

Staff always very helpful and efficient Reviewed on: 29th September 2021

Company who listeners to customers.

Provider of great home cover at realistic, competitive price. Reviewed on: 29th September 2021

Customer friendly

As a retired Senior Citizen I have always found the staff to be very helpful and understanding Reviewed on: 29th September 2021

No fuss

Have used for a few years now, no issues. Reviewed on: 29th September 2021

Very pleased with the insurance service provided

I have been very satisfied with the insurance services provided by saga over several years now covering Car, Caravan, Home Insurance and Land-lords Insurance. Well done Saga. Reviewed on: 29th September 2021

Safe

My insurance was less this year and didn't have to pay extra fees by moving home I'm 74 yrs and every penny counts so very pleased Thank you Reviewed on: 29th September 2021

TOP FOR VALUE AND SERVICE

I have been with Saga for years and although I have never had to claim, friends have. Their home was ruined by a devastating flood while they were in Australia on holiday. Saga stepped in and organised everything for their young son who was living away from home at uni. That experience prompted me to change to a company with a proven track record of going the extra mile. I sleep easily knowing my buildings and contents cover is in safe hands. Reviewed on: 29th September 2021

Saga provide an efficient and friendly service

I always found Saga to be friendly and efficient in dealing with my claims Reviewed on: 29th September 2021

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