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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Reasonable rate

I had had home insurance with another company for years but when I compared the premium cost for MORE coverage Saga was cheaper. Hurrah! Reviewed on: 29th September 2021

A good service

All ways easy to speak with knowledgeable members of staff. Reviewed on: 29th September 2021

A zero problem provider

Saga provide my home insurance and in May 2019, someone nearly destroyed my garage by driving in to it. Saga dealt with all the car insurance issues etc and my claim was totally trouble free together with excellent standards of work on the repairs Reviewed on: 29th September 2021

Simple to organise

The website is user friendly for we more mature . Also backed up with good people on the telephone no long waits with innappropiate music. Feel sure that should I have occassion to call on it , it will be quickly and sensibly resolved. Reviewed on: 29th September 2021

Excellent

Excellent service from price and customer service Reviewed on: 29th September 2021

My 'go to' insurance company

I have all my insurance policies with Saga - Home, Health, Car, Travel Reviewed on: 29th September 2021

Household claim

I have only made one claim, for a damaged carpet. Saga acted very quickly and did not quibble. Payment was made very quickly, I have currently 3 insurance policies with them and have the benefit of a fixed price for 3 years. What more could I ask. Excellent company to deal with. Reviewed on: 29th September 2021

Saga insurance

I recommend Saga for all insurance. Claims are dealt with quickly and courteously. Reviewed on: 29th September 2021

Great price and fabulous service

Love their fixed price deals and even during the pandemic their services were brilliant. Reviewed on: 29th September 2021

Great home insurance at a good price.

Great insurer easy to contact and always helpful. Reviewed on: 29th September 2021

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