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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

In all the dealings I have had with them they were resolved quickly and efficiently

I had a claim re pipe burst and all work was carried out to a good standard Reviewed on: 29th September 2021

Saga

Excellent service thanks for your support Reviewed on: 29th September 2021

Excellent service

We have been using Saga Insurance for a number of years, and they have always been competitive and offer a really good service. Their communication and benefits are an added bonus. Reviewed on: 29th September 2021

Does what it says on the tin

Professional, helpful and competitive...what more could you want Reviewed on: 29th September 2021

Good value

I took home insurance on a 3year renewal. They gave me a good price so I never had any worries about looking around for that period. As long as I have a good price again I will definitely stay with Saga. Reviewed on: 29th September 2021

Excellent service and customer service

I contacted Saga when I was looking to change my insurance provider. The agent who dealt with my call was efficient and able to provide better coverage at a reduced rate. I have not had any issues when dealing with Saga. Reviewed on: 29th September 2021

Trustworthy and efficient

It's so good to speak to a human voice Reviewed on: 29th September 2021

A Fair Price

2021 price was only 0.79p more than the previous year and I didn't need to haggle. Reviewed on: 29th September 2021

You all very help full

There very. Help full on the phone Reviewed on: 29th September 2021

SAGA SUPREME

Saga is such a fabulous company to deal with. Their representatives are so nice and explain everything clearly - no hard selling!!!! Reviewed on: 29th September 2021

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