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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

They are always ready to help

When I have needed help with any problems, they are polite, helpful and very caring. Reviewed on: 29th September 2021

When setting up Sagawere very good explaining everything

When I set up my home insurance last year, Saga staff were very friendly and efficient Reviewed on: 29th September 2021

Perfect

I had to make a claim a couple of years ago and Saga were fast and efficient. My claim was dealt with quickly and nothing was too much trouble. Reviewed on: 29th September 2021

Good phone contact

Can nearly always get through to talk to someone Reviewed on: 29th September 2021

The Best

A great insurance company, friendly staff and a very good product. Reviewed on: 29th September 2021

trustworthy and caring

Although I have never had to make a claim I feel that , judging by their advice on matters, the Saga team would be exceptional. Reviewed on: 29th September 2021

Best cover value for money

The quote terms and conditions are clear with prices very competitive in the market place Reviewed on: 29th September 2021

Speak to a human being, very straightforward and excellent customer service

All of the above. Very easy to renew or change details. Reviewed on: 29th September 2021

Good cover, good value! Lots of valuable extras.

easy to arrange cover which is very competitive in price and has many extras included without the extra cost. Reviewed on: 29th September 2021

Good value insurance

I’ve used Saga for Home and Car insurance for the last few years, I’m very pleased with these products Reviewed on: 29th September 2021

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