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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Been with saga for four years now premiums for cover...

Been with saga for four years now premiums for cover provided are very reasonable Reviewed on: 27th August 2026

Excellent service

Always had good knowledgeable advice, and extremely helpful service Reviewed on: 27th August 2026

Great Insurance Company

There is no problem when contacting Saga and the operators are very polite, helpful and knowledgeable. Reviewed on: 27th August 2026

Excellent company to deal with

This company gives me accessible and easy to understand information. I feel totally confident in dealing with Saga as I know I am well covered by the house insurance policy I have with them.. Reviewed on: 27th August 2026

Web site bad, Call Centre Good

I would have given a higher rating except I found it nimpossibleto change some details using the web site. However changing the details over the phone was straight forward and trouble free. Reviewed on: 27th August 2026

Wehave used this insurance for 25 years.

We have used this insurance for 25 years. The one claim we had was dealt with quickly & everything was replaced.. Reviewed on: 27th August 2026

Cheap tariffs but have not had to use

Cheap tariffs but have not had to use Reviewed on: 27th August 2026

Helpful staff

Staff are incredibly helpful when catastrophe strikes Reviewed on: 27th August 2026

Saga every year...

Saga call centre excellent and efficient-yearly review means keeping costs down Reviewed on: 27th August 2026

Always helpful and efficient and quick in sorting a...

Always helpful and efficient and quick in sorting a problem Reviewed on: 27th August 2026

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