Smart Money People Logo
Share this page
Link copied

Saga: Home insurance reviews

View other Saga products
4.67
Based on 2,692 reviews, last reviewed 16th Sep 2025
4800% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Good courteous friendly service, with staff fully kn... Good courteous friendly service, with staff fully knowledgeable Reviewed on: 16th September 2025
Yvonne J's avatar
Yvonne J

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025
Chris R's avatar
Chris R
Read all reviews Write a review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saga Home insurance reviews (2692)

Rip off

1
Been with Saga for years, latest renewal comes in at £98.43 from £40 something. Even on Confused comparison site they quote me £44. Emailed them but no response so gone to Admiral for £45.48 Reviewed on: 25th September 2023
scopley1@sky.com's avatar
[email protected]

They never answer the telephone

1
We had a problem in the house Liking water from one radiator or a pipe in our room. My husband was calling then The telephone call was interrupted. Call again , they never answer the telephone He was waiting long time . We have the carpet wet and my husband ulledcthe carpet to see it. We had a disaster our sleeping room waiting today to call again. It is very frustrating . I don't recommend Saga to anybody. Reviewed on: 14th September 2023
Pilar Gaspar Gallardo's avatar
Pilar Gaspar Gallardo

Ramped up price then offered to see if they could do it cheaper when I challenged them

1
Got a renewal notice for home insurance. Not made any claim at all but price had gone up by over 65% I rang to challenge and the call handler offered to run through another quote to see if it would be cheaper. I said thanks but no as didn't appreciate the attempt to ramp thee price on an auto renewal then offer a new quote when challenged. Seem to have forgotten that trust in insurance contracts works both ways Reviewed on: 13th September 2023
Paul Reynolds's avatar
Paul Reynolds

Stress less

5
We are fed up shopping around evert year for insurance so we took out the three year fixed price available with Saga for home and car insurance. Since prices just seem to rise every year it seemed sensible and we are glad we did especially with recent price hikes. Reviewed on: 30th August 2023
Ruth's avatar
Ruth

Rip off

1
£500 more expensive than others avoid Reviewed on: 27th August 2023
stephen crawford's avatar
stephen crawford

Good price trustworthy always ready to help

5
Been with saga home insurance a few years now always find me a good price year on year clear understandable paperwork friendly staff Reviewed on: 24th August 2023
S.smith's avatar
S.smith

worry free

5
Very easy to follow application form. A very reasonable price, and renewal. The staff have been very supportive and helpful when I've needed to talk with them. Reviewed on: 24th August 2023
Alan's avatar
Alan

Easy to apply

5
I found them cheap and easy to applfor contents insurance Reviewed on: 23rd August 2023
Judy's avatar
Judy

Trusted company, reliable, safe

3
Never had to claim for home insurance or contents as yet but price ok and I trusts the company. Reviewed on: 23rd August 2023
Colin's avatar
Colin

Guarantee for 3 years

5
Saga put the price the same for 3 years ..excellent way and price promise Reviewed on: 22nd August 2023
J C's avatar
J C

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saga?

  • Stocks and shares ISA

    from Saga 5.00 from 1 reviews
    Saga

  • Life insurance (discontinued)

    from Saga 5.00 from 5 reviews
    Saga

  • Van Insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill