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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Welcoming and professional staff .

Welcoming and professional staff . All my questions were answered with no jargon . Covered all my needs for the best price . Felt like I was valued as a customer Vakued customer Reviewed on: 27th August 2026

Very good communications write text or post got a di...

Very good communications write text or post got a discount as I have not put a claim in Reviewed on: 27th August 2026

very efficient and friendly, multi-year option compe...

very efficient and friendly, multi-year option compelling. Reviewed on: 27th August 2026

Very good response when living flooded.

Very good response when living flooded. Reviewed on: 27th August 2026

Great company

Easy to contact, helpful staff. You feel treated as an individual. Reviewed on: 27th August 2026

Had an issue with a water leak that was swiftly reso...

Had an issue with a water leak that was swiftly resolved. Reviewed on: 27th August 2026

The best Insurance Company in my estimation.

I have had my House and Contents insured with Saga for a good few years now and have never tried another Insurance Co. when my renewal date comes up as I know I can trust Saga. I recently had my first House Ins. claim and it went very smoothly. I have never had any complaints complaints with this Company and the specialists I have encountered have been so helpful, nothing seems to be a bother. I am 81 years old and the Representatives are very respectful. Reviewed on: 26th August 2026

A good reliable company

Saga has the reputation of being a good reliable company. My experience so far is that they are very easy to deal with with very helpful staff and systems. Reviewed on: 26th August 2026

Had to claim and sorted everything for me

Had to claim and sorted everything for me Reviewed on: 26th August 2026

SAGA are competitive in the home insurance market.

SAGA are competitive in the home insurance market. Their products cover all my required eventualities. I have had one home emergency and they responded with alacrity. Reviewed on: 26th August 2026

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