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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very helpfun

Very helpfun when I contacted them by phone Reviewed on: 26th August 2026

A Good Cost Effective Policy

I have presented no household insurance claims due to loss. Because of this, my policy has reduced slightly in cost, due to me seen as a low risk factor. Reviewed on: 26th August 2026

Great value!

I was impressed by the level of service as well as the value for money Reviewed on: 26th August 2026

Happy man..

I got my home insureance same price for 3 years very happy. Reviewed on: 26th August 2026

Knowledgable and helpful.

Good customer service with very knowledgable staff. Reviewed on: 26th August 2026

Good old saga

Easy to use website. Excellent value for money. Reviewed on: 26th August 2026

I believe that Saga is very informative!

I believe that Saga is informative & helpful in every way. I am pleased with the home insurance & did have the car insurance until I had to give up driving! The monthly magazine is the most interesting & useful magazine for me thank you! Reviewed on: 26th August 2026

Just the cover we need

Just the cover we need at a great price Reviewed on: 26th August 2026

Never had an insurance contents claim before.

Never had an insurance contents claim before. Recently made a claim for damage to my TV and I must say the process was brilliant. The girl who dealt with my claim was exceptional, help me through the process, talked me through connecting my iPad to show her the damage, then the my claim was completed and I received payment within days. They will now have my business for the foreseeable future. Reviewed on: 26th August 2026

This insurance is easy to use!

Your insurance has worked well for me for a long time, this is the reason I choose you Reviewed on: 26th August 2026

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