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Saga: Home insurance reviews

View other Saga products
4.76
Based on 3,105 reviews, last reviewed 10th Sep 2026
36300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026
Julian M's avatar
Julian M

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026
Drinkell A's avatar
Drinkell A
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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (3105)

easy to deal with

5
Very easy to deal with good customer service staff who undertand the product and customer needs Reviewed on: 29th September 2021
RWT's avatar
RWT

extremely good value

5
The staff were efficient and helpful both initially and on renewal. The price is held for three years. Reviewed on: 29th September 2021
Tim Le Blanc-Smith's avatar
Tim Le Blanc-Smith

Home Insurance

5
I wanted Home & Emergency cover for my Home. And after looking at several Companies I went for Saga. As like the Cover & the fact my Premiums stay the same for 3yrs with Cover not being reduced to keep the competitive price. Reviewed on: 29th September 2021
Yvonne 's avatar
Yvonne

Best home insurer

5
The most distinctive difference between insurers becomes evident when you call to make a claim. Saga is the most understanding and sympathetic insurer at such a time, and the most likely to respond positively without argument. Reviewed on: 29th September 2021
JMH's avatar
JMH

Cover is comprehensive and clearly presented

5
Saga has an excellent customer telephone service and have always found staff helpful, curtious, friendly and professionally well informed Reviewed on: 29th September 2021
Michael Rawlinson's avatar
Michael Rawlinson

Saga spells Satisfaction

5
I always find Saga staff very polite and knowledgeable when dealing with my renewal. They always LISTEN before interjecting.I can't rate them highly enough. Courteous and most professional! Reviewed on: 29th September 2021
Thomas Irvine's avatar
Thomas Irvine

Home Insurance

5
Excellent very happy with everything would recommend had the option to sign up for 3 years with no price increase provided you didn’t make a claim Reviewed on: 29th September 2021
Sharon Pollett's avatar
Sharon Pollett

Competitive & Value for money

5
Having sourced several companies, not through the usual comparison sites, I found the quote extremely competitive, covering all my requirements at reasonable cost, which I considered value for money Reviewed on: 29th September 2021
Geoff Starling's avatar
Geoff Starling

Very easy, helpful and pleasant to deal with

4
Excellent on Home insurance. You get to speak with a real person - no call centre! Reviewed on: 29th September 2021
jenny fenton's avatar
jenny fenton

Accidental damage claim

5
Staff very helpful and claim was settled very quickly and efficiently Reviewed on: 29th September 2021
Les Cheriton's avatar
Les Cheriton

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