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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Excellent customer service when buying home/contents insurance.

Very helpful and knowledgeable staff when enquired about a new policy which I took out. Reviewed on: 29th September 2021

3 Year Fixed Rate

Got a good deal... 3 years without an increase. Reviewed on: 29th September 2021

The best service

Employee all helpful and knowable excellent service Reviewed on: 29th September 2021

Saga : Home insurance : Excellent service and product

The Saga staff were helpful, clear and professional in the way they assisted us with our Home insurance. The cost, timescales and next steps were explained without any hard sell and with a customer friendly approach. Reviewed on: 29th September 2021

Impressed by more generous terms

My wife and I have chosen Saga for our home insurance because the price is fixed for 3 yrs and the terms offer much more than our current insurer for less money. Also have my car insurance with Saga; and had a holiday in Peru with Saga some 3 yrs ago to celebrate our 50th Anniversary. We were treated extremely well from the day we left until the day we arrived back home. They come highly recommended by us. Reviewed on: 29th September 2021

Brilliant 3 year deal

Saga consistently gives excellent customer service Reviewed on: 29th September 2021

Sorted everything for my claim easily for me

Once you get through to right person,they are very caring & will help you to get everything sorted quickly & easily Reviewed on: 29th September 2021

Good value and good cover

I left a company that was raising my costs due to a data base saying my house had a flood risk. Yet next door wasn’t. Only 12 m away on a shared drive! Reviewed on: 29th September 2021

Great Service

Switched to Saga for House Insurance. Very clear and easy to use website and competitive prices. Very pleased with the service. Reviewed on: 29th September 2021

Being honest

Found changing my home insurance to saga not only rewarding but easy and a pleasure and am glad I did., car insurance could well be next Reviewed on: 29th September 2021

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