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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Good cover at a good price

All good, easy to contact by phone to discuss the cover. Reviewed on: 29th September 2021

Very happy with my choice of Home Insurance

I've always found Saga front line staff very helpful and deal with any queries I may have. Reviewed on: 29th September 2021

Good value for home insurance

Saga offer good value on their home insurance policies, easy to understand but you need a computer to save the policy documents Reviewed on: 29th September 2021

Home safe

I have used Saga Insurance for my home for as long as I can remember, Saga has always given me good service and a good price I would recommend Saga to anyone Reviewed on: 29th September 2021

Top Team

Saga were most helpful and great on price. Reviewed on: 29th September 2021

A trusted product that is value for money

I had to call out the emergency side of the cover on an Easter Sunday when water started dripping into my living room. The problem was satisfactorily resolved. Reviewed on: 29th September 2021

Excellent service

Able to speak to a representative and negotiating a rate. Reviewed on: 29th September 2021

SAGA services are always reliable and value for money

Always found SAGA to be helpful and reliable - and Which recommends them. Reviewed on: 29th September 2021

not the cheapest

Luckily I have not had to use the product but trust them to sort things out for me if I have to! Reviewed on: 29th September 2021

Completely satisfied

Support is always friendly and well informed . Reviewed on: 29th September 2021

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