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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Excellent service

I like Saga because I always get to speak to someone without going through a load of messages/numbers Reviewed on: 29th September 2021

Excellent insurance service

Extremely good customer service, never waiting to get through, very informative and great value. Reviewed on: 29th September 2021

Home insurance

Lost a piece of jewelry. Claim dealt with speedily and efficiently to complete satisfaction Reviewed on: 29th September 2021

Comprehensive cover and good service

Good levels of cover provided under a three-year fixed renewal premium which includes some household emergency cover. When I had to call on the latter, the problem was sorted quickly and efficiently. Reviewed on: 29th September 2021

Easy booking at a decent price

Straightforward,no hassle,very competitive price Reviewed on: 29th September 2021

Great Company Policies at a very Affordable Price!

Having shopped around every year for House Insurance I find there is nothing that comes near the quotes from this Company with the products it includes for a very very resonable Price! Plus the Fact that they will hold it for three years on the trop! What more could a customer ask. I will stay with them since they do stick to their word! Thank you Saga. Reviewed on: 29th September 2021

easy to set up

simple to set up same cover for 3 years at same price Reviewed on: 29th September 2021

Great price guaranteed for 3 years

Great service online when I chatted about moving my insurance to Saga from another company. No vague answers, all clear and to the point. Reviewed on: 29th September 2021

understanding

easy to understand person on phone very knowledgeable and helpful Reviewed on: 29th September 2021

Very helpful and understood my needs

Tried a few on line but Saga gave me best deal for my wife and myself Reviewed on: 29th September 2021

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