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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Innovative with three year fixed plan

By fixing for three years I have peace of mind with insurance provided by a quality supplier Reviewed on: 29th September 2021

Supportive and comprehensive

I insure both my car and my home with Saga. And have done over many years. They are a great company with excellent customer service and thorough policies that give me a sense of security and confidence. I would recommend it to everyone. Thank you. Reviewed on: 29th September 2021

Highly recommended

Competitive pricing. Excellent Customer Service from within the UK. Compassionate follow up calls in the event of a claim. Reviewed on: 29th September 2021

A Great Deal

I have Saga Contents Insurance with a price fixed for three years - it removes that annual headache of 'shopping around'. Reviewed on: 29th September 2021

Excellent

Excellent service, cover and value Reviewed on: 29th September 2021

Excellent company

This is my 2nd year having home insurance with Saga. They provide excellent service, at a competitive price. And have a fantastic online service too that's easy to use. Once a customer you're not forgotten about. It feels personal, and I love the email newsletters. Fantastic company that I highly recommend Reviewed on: 29th September 2021

Home insurance

Always found saga so helpful and friendly Reviewed on: 29th September 2021

Outstanding service

A very professional organisation with outstanding customer service ethic Reviewed on: 29th September 2021

Easy, affordable, good cover

Easy to get a quote, easy to see the level of cover required and a great price too Reviewed on: 29th September 2021

Good price

After comparing other companies Saga came in with a competitive price frozen for 3 years Reviewed on: 29th September 2021

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