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Saga: Home insurance reviews

View other Saga products
4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee
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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

20 years a customer

5
Next January will be the 20th anniversary of our becoming Saga customers, when I was finally old enough to insure our new home with them. Since then, thankfully, we haven't had to use their services often, but every time they have come through with flying colours. Their phone helpline agents are calm, clear and reassuring, their contractors turn up promptly and do what they promise. Saga are not the cheapest, but they are, in my opinion, the best value - and the older I get, the more I realise how much that matters. Reviewed on: 29th September 2021
Helen McCarthy's avatar
Helen McCarthy

Excellent!

5
Saga provide excellent home insurance and we wouldn't change to anyone else now that we have 'discovered' them. Reviewed on: 29th September 2021
Anne Skedd's avatar
Anne Skedd

Good Cover

5
Got what I was looking for with no problems, good cover at a good price. Reviewed on: 29th September 2021
Edward Butcher's avatar
Edward Butcher

Trustworthy Company

5
Used this Company for a number of years. Not had to make a claim but if needed to ask a question about my policy, answered promptly and professionally. Reviewed on: 29th September 2021
Chrissie's avatar
Chrissie

Good Insurance Company

5
Saga are very helpful and explanations are clear and concise, with reasonable costs. Reviewed on: 29th September 2021
Jan Talikowski's avatar
Jan Talikowski

First class service

5
First class service by all at saga Reviewed on: 29th September 2021
Eileen Connolly's avatar
Eileen Connolly

Excellent price

5
I was delighted with the 3 year plan for home and building insurance. I have also added my car insurance to Saga also. Prices are extremely competitive Reviewed on: 29th September 2021
Charlotte Brady's avatar
Charlotte Brady

Staff are very friendly and helpful

5
Has been told of any changes or any new issues with any of my policy clauses Reviewed on: 29th September 2021
Hari sharma's avatar
Hari sharma

Innovative with three year fixed plan

5
By fixing for three years I have peace of mind with insurance provided by a quality supplier Reviewed on: 29th September 2021
Stephen Glover's avatar
Stephen Glover

Supportive and comprehensive

5
I insure both my car and my home with Saga. And have done over many years. They are a great company with excellent customer service and thorough policies that give me a sense of security and confidence. I would recommend it to everyone. Thank you. Reviewed on: 29th September 2021
E Finch's avatar
E Finch

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