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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Professional and extremely caring

So good to talk to people who want the best possible cover for you. No “hard” selling going and everything dealt with in a professional and friendly way. When I needed to make a claim the representative was extremely efficient and concluded expeditiously Reviewed on: 29th September 2021

Smooth, efficient, economical, why would I go elsewhere?

An insurance policy for your home is not meant to be worrying or a cause of high drama. I look for a straightforward process which is easy to deal with the at a decent price which covers real risk properly. It’s simple really. Reviewed on: 29th September 2021

Total satisfaction with Saga Home Insurance

Have been with Saga House Insurance for around 22 years. During this period I have made 3 claims. Each one was dealt with, courtesy, quickly and business efficiency and to my total satisfaction. Yours Mr A. Thorne. Reviewed on: 29th September 2021

Care, reliability and support

Excellent customer services with great understanding people on the other end of the phone, what else would you ask for from a home insurer when you experience a crisis caused by nature Reviewed on: 29th September 2021

Overall

Extremely good service - very helpful & willing to help you. Competitive prices compared to some others. Reviewed on: 29th September 2021

Excellent service with real human beings answering the phone!

Saga quickly settled the only claim I've had to make and the whole process was smooth. Thoroughly recommended. Reviewed on: 29th September 2021

Great insurance company

Not actually claimed. But have car & home insurance. Good price & trust this company Reviewed on: 29th September 2021

than speak to adviser who helps

During lockdown felt more secure Reviewed on: 29th September 2021

Excellent company one of the best

People very friendly and helpful Reviewed on: 29th September 2021

Perfect fixed price

Being able to fix a great price for 3 years has helped me avoid the annual trawl and inevitable move of supplier. Reviewed on: 29th September 2021

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