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Saga: Home insurance reviews

4.69
Based on 2,710 reviews, last reviewed 9th Mar 2026
94% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

5
Always good service provided when required Reviewed on: 11th September 2021

A good and reliable insurer

5
We have had saga home insurance for many years and they have supported us with great care when needed. Reviewed on: 29th September 2021

good value

5
house and contents cover, never a problem with a claim Reviewed on: 29th September 2021

3-year fixed price

4
Good value and cost guaranteed for 3-years. Reviewed on: 29th September 2021

Well worth it.

5
A great insurance cover with the 3 year plan saving a lot of headaches. Superb customer care. Reviewed on: 29th September 2021

Excellent service

5
Helpful, friendly, and gave a decision within minutes. Reviewed on: 29th September 2021

Emergency repairs

5
Included with my home insurance I have plumbing and heating covered. When my heating broke down the saga response was brilliant. Within 4 hours a plumber was at my home and repairs carried out, thanks saga Reviewed on: 29th September 2021

good phone service

5
Real people who actually listen! Reviewed on: 29th September 2021

Excellent service

5
Always East to contact. Friendly well informed advisors who listen to queries and provide full answers. Competitive prices. All in all a excellent service. Reviewed on: 29th September 2021

Always a Good Deal .

5
l have always found dealing with Saga to be friendly, efficient and beneficial. Reviewed on: 29th September 2021

Very Professional

5
Been with Saga for car and home insurance for many years and always found them very professional. Recently had need to claim on house insurance due to break in and theft and Saga dealt with the aftermath perfectly. Reviewed on: 29th September 2021

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