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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1564 reviews)

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4.78

Based on 1,564 reviews, last reviewed 2nd Oct 2026

22350% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange and good value. Easy to arrange and good value, full cover. Reviewed on: 2nd October 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1564)

Problem free

Problem free process low cost and simple process compared to other companies Reviewed on: 24th August 2025

Excellent Travel Insurance

Excellent customer service dealt with our issue with efficiency and curtesy. Reviewed on: 23rd August 2025

Application was easy

Application was easy and, although plenty of information needed to be submitted, it was clear what was needed. Reviewed on: 23rd August 2025

Good cover, good price, what else do you need.

Good cover, good price, what else do you need.. Reviewed on: 22nd August 2025

Helpful and easy to talk to

I haven’t had to make a claim but have been delighted by the ease of getting through and being able to talk to a person on the phone when I needed to amend my policy. They were so helpful and easy to talk to. Reviewed on: 22nd August 2025

I had a very unexpected crisis - and SAGA was perfect.

I had a very unexpected crisis - evacuation from a wildfire which caused a medical problem (strained foot) and Saga took care of everything perfectly - the medical costs, the flight changes, the hotel. It was surprising how good they were with me. Reviewed on: 21st August 2025

Went on the Durou river cruise faultless except they...

Went on the Durou river cruise faultless except they did not have enough staff to man the bars as it was all inclusive Reviewed on: 21st August 2025

Saga is a Caring Company.

Did have an issue with a claim a view years ago, but eventually it was settled. Reviewed on: 21st August 2025

Easy website, competitive price, used for many year

Easy website, competitive price, used for many years Reviewed on: 21st August 2025

A very reasonable price when comparing.

A very reasonable price when comparing. With other insurers. Sorted it out my self on line then rang up to check everything was correct as it’s very important to be sure I’d be covered ok. Reviewed on: 20th August 2025

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