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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1564 reviews)

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4.78

Based on 1,564 reviews, last reviewed 2nd Oct 2026

22350% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange and good value. Easy to arrange and good value, full cover. Reviewed on: 2nd October 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1564)

Good for over-60 travel insurance

I like that for travel insurance their questionnaire of ailments is easy to fill in, doesn't ask silly questions, and doesn't make un-necessary restrictions. They're a lot better than Co-op insurance and tons better than Easyjet. Reviewed on: 20th August 2025

Leg injury in USA

In December 2024 I was in the USA. On Christmas Day I slipped on snow, fell, and ruptured the quadriceps tendon in one leg. I was seen in Dartmouth Hospital (Saga covered all the fees) - I was due to fly back to the UK two days later, and because I had to keep the injured leg straight, I needed an upgrade to my flight. Saga arranged all that perfectly, as well as arranging assistance and a car to collect me at the UK airport. All done very smoothly. Reviewed on: 20th August 2025

Good price for yearly travel insurance for over 60s

Good price for yearly travel insurance for over 60s Reviewed on: 20th August 2025

Excellent customer service - very helpful and knowle...

Excellent customer service - very helpful and knowledgeable Reviewed on: 20th August 2025

Quick and simple procedure to get an insurance quote .

Quick and simple procedure to get a quote for travel insurance; best value for money; staff are expert and very pleasant to deal with, nothing is too much trouble for them. Feel confident I could contact anytime should I have a query Reviewed on: 19th August 2025

Reliable, professional and friendly

You really only know how good your insurer is when you have to make a claim. Unfortunately, we needed to cancel a holiday at short notice recently for medical reasons, but Saga agreed to pay the claim in full with no fuss. Add to that the friendly but professional service and we will definitely be renewing with Saga. Reviewed on: 19th August 2025

The process was easy , the phone assistant was frien...

The process was easy , the phone assistant was friendly and helpful and the price was very competitive Reviewed on: 19th August 2025

How the life of a claimant was made easier.

I recently had a need to make a claim. The lady at Saga was most helpful and endeavoured to minimise the work I needed to do to allow the claim to be assessed. This was exemplified by her over-riding the request of a more inexperienced colleague to provide more written information. Everything was conducted by phone and although I was asked to hold evidence for four weeks in case auditors required proof of my verbal statements, in the end this did not happen. Payment was made promptly and actually appeared in my bank account quicker than I was expecting. I am most satisfied with my experience of the claims process. Reviewed on: 19th August 2025

no nonsense insurance for visit to S Africa in Feb ..

no nonsense insurance for visit to S Africa in Feb when my insurance was only for Europe Reviewed on: 19th August 2025

Got exactly what I needed with no quibble or fuss.

Got exactly what I needed with no quibble or fuss, while other insurers made it more difficult. Reviewed on: 18th August 2025

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