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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Holiday Insurance

I have always been happy with Saga and am happy to recommend them. Reviewed on: 28th September 2021

Great customer service

Saga have been helpful and efficient. They still tried to help even with all the travel restrictions. Reviewed on: 28th September 2021

Straight forward

When ever you contact Saga, they're always pleasant & polite. There policies are straight forward & easy to understand. Should you be unfortunate enough to have to make a claim you get the feeling it would be hassel free. Reviewed on: 28th September 2021

Ridiculous Price Hike

Seeking identical insurance to previous year. Identical destination, same time of year, etc and now being quoted a price hike of over £1000. - No thanks SAGA. Reviewed on: 28th September 2021

Helpful, not necessarily to their advantage

Advised when I had accidentally double insured. Saga ended up with the business. Reviewed on: 28th September 2021

Reliable for Heath issues and age limit

I was ‘refused’ insurance because I had reached over 70 Saga have been reliable each year I get older. Reviewed on: 28th September 2021

Medical emergency

My late wife spent 3 weeks in a Canary Island hospital and was repatriated by private air ambulance together with dedicated doctor and nursing staff. A Saga representative supported us throughout the traumatic ordeal. Reviewed on: 28th September 2021

Everything required in an annual travel policy

Unfortunately due to covid have yet to take a holiday, but policy carries over to next year! Reviewed on: 28th September 2021

Great policy

Length of time away better than other insurance companies Reviewed on: 28th September 2021

Very good inshrance company

Very good to deal with and easy to get hold off and also they deal with problems very quick Reviewed on: 28th September 2021

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