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Saga: Travel insurance reviews

4.86
Based on 1,074 reviews, last reviewed 14th Oct 2025
2% increase in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025
Sylvia Q's avatar
Sylvia Q

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Easy to get, good value

5
A very nice talk on the phone for getting to Know the terms. Completed purchase on-line very easily Reviewed on: 28th September 2021

Excellent service when it was needed

5
I managed to get good cover for a world cruise when others wouldn’t cover the length of time. Whilst on the cruise I had a small accident and needed medical attention. Saga we’re friendly and efficient in dealing with my claim on my return. Reviewed on: 28th September 2021

Good insurance at a reasonable price.

4
I looked around at various insurance companies and decided that Saga gave me what I needed. Reviewed on: 28th September 2021

Products to meet all needs

4
Excellent customer service, helpful staff and a good product range providing value for money Reviewed on: 28th September 2021

Hassle free

5
I booked the Travel Insurance when I booked a cruise , it was included in the price and is very comprehensive, even covering Covid cancellation. Reviewed on: 28th September 2021

No hassle insurance

5
Lovely staff, very helpful,and a trustworthy company Reviewed on: 28th September 2021

Excellent

5
Unfortunately my husband became ill on the Saga cruise, the treatment and service we received was excellent. Reviewed on: 28th September 2021

Holiday Insurance

5
I have always been happy with Saga and am happy to recommend them. Reviewed on: 28th September 2021

Great customer service

4
Saga have been helpful and efficient. They still tried to help even with all the travel restrictions. Reviewed on: 28th September 2021

Straight forward

5
When ever you contact Saga, they're always pleasant & polite. There policies are straight forward & easy to understand. Should you be unfortunate enough to have to make a claim you get the feeling it would be hassel free. Reviewed on: 28th September 2021

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