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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1564 reviews)

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4.78

Based on 1,564 reviews, last reviewed 2nd Oct 2026

22350% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange and good value. Easy to arrange and good value, full cover. Reviewed on: 2nd October 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1564)

Good Value Travel Insurance

Renewed our Worldwide Travel Insurance policy with Saga recently. They still offer good value for money, even for pre-existing medical conditions. The policy also offers superior cancellation cover in comparison to other brands which was important for an upcoming trip to Thailand. Reviewed on: 18th August 2025

Health issues

Have some health issues which were graciously accepted by the Underwriter and I was happy to take a voluntary increased excess so an excellent product was agreed by both parties Reviewed on: 18th August 2025

Great travel with Sagathis year...

We travelled with Saga for the first time this year on one of their river cruises, we were so impressed with all the help we received during our travels with Saga, everyone was so helpful especially with my husband who is not very mobile. We were so pleased that we have booked another holiday next year. Reviewed on: 18th August 2025

easy to use,clear information at a competitive price...

easy to use,clear information at a competitive price,also easy to review and renew Reviewed on: 18th August 2025

Very unsatisfactory Customer Service so far

We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out matters arising. So we are now investigating the complaints process - I must say I am very disappointed as they market themselves on customer service which we are actually finding to be very poor. Reviewed on: 18th August 2025

quick service. uk based

quick service. very patient and knowledgeable staff, who are uk based. competitive pricing and clear documentation. Reviewed on: 18th August 2025

Peace of mind travel cover, no hidden small print

Peace of mind travel cover, no hidden small print Reviewed on: 18th August 2025

Saga's clear simply to use and a great offer

With the vast amount of issuers promising everything till you ask a question and its then an additional extra, nice to Sage open upfront and crystal what their offer is. Sorted my travel insurance speedily help by James on the team. Reviewed on: 18th August 2025

A good product, at a reasonable price.

A good product, at a reasonable price. Form filling easy to navigate Reviewed on: 18th August 2025

When we needed to change our cover to include Americ...

When we needed to change our cover to include America the adviser was really helpful and given we were travelling at the time very understanding. Reviewed on: 18th August 2025

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