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Saga: Travel insurance reviews

4.86
Based on 1,057 reviews, last reviewed 4th Oct 2025
82100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025
Lusi's avatar
Lusi

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025
Fred's avatar
Fred

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Value for money

5
Boooked through website,very easy to use. You know when you book with SAGA thay you will bexwel looked after should you need them Reviewed on: 28th September 2021

very competitive quote

5
very competitive quote for a longer stay in the US very helpful & friendly Reviewed on: 28th September 2021

Premium

5
Reduced premiiun pm from last year. VERY HAPPY Reviewed on: 25th September 2021

Second to none

5
They provide wide cover for those of us with existing health conditions Reviewed on: 25th September 2021

Helpfulness

5
Very helpful staff when advising on terms and conditions of travel insurance Reviewed on: 25th September 2021

Above and beyond

5
When our flight was delayed, we availed of the flight assistance supplied through our travel insurance. We were receiving flight information updates from Saga before our airline was providing the information. We were able to use a separate lounge with refreshments and facilities provided. This is one of the main reasons we remain annual customers of Saga. You know you can rely on them when needed Reviewed on: 25th September 2021

Good price

4
Good price and covered all our health problems Reviewed on: 25th September 2021

Helpful and understanding...

5
I have to disclose medical conditions when considering travel insurance and Saga have made it easy for me and everyone you speak to makes everything very clear and is so helpful and understanding. Could not ask for me. Also very pleased with the price of my travel insurance. Highly recommend. Reviewed on: 25th September 2021

Great Customer Service

5
Great customer service and help when required. Value for money regarding all aspects of the insurance offered, more than comparable with other providers with like for like. Reviewed on: 25th September 2021

Meets our needs and value for money

4
Comprehensive policy at a very good price. Customer service staff are always very helpful. Greatly appreciated the flexibility shown as we moved out of lockdown and began to travel again. Reviewed on: 25th September 2021

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