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Saga: Travel insurance reviews

4.86
Based on 1,057 reviews, last reviewed 4th Oct 2025
82100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025
Lusi's avatar
Lusi

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025
Fred's avatar
Fred

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Goes the extra mile

5
Very helpful when my husband had health problems when we were in Norway. Did everything possible to help us. Reviewed on: 24th September 2021

Suits our needs

5
Have had travel ins with Saga for a few years now. Husband had open heart surgery in 2017 and both have other medical conditions but Saga insurance gave us the cover we needed to take a holiday in Australia and New Zealand at the end of that year ‘without breaking the bank’! Reviewed on: 23rd September 2021

Great service

5
Great service and price from Saga Reviewed on: 18th September 2021

Travel insurance

5
My husband is over 65 and this meant we had to change our insurers and chose SAGA. We have found them really helpful and we feel secure travelling with their cover. Reviewed on: 12th September 2021

Simple to organise, reasonable cover for single trip and some covid cover.

5
Previously had separate individual annual policies but due to covid this time only taken single joint policy for upcoming trip to use credit/rearranged from last year's cancelled trip. as no other travel booked, only taken out single policy as hopenext year if travel resumes, premiums may be more reasonable if covid then more manageable. overall easy to navigate website, arrange cover and documents sent immediately. Reviewed on: 11th September 2021

Great Insurance

5
Saga are always friendly and helpful and their products are very competitive. Reviewed on: 11th September 2021

Came through when I needed

5
Saga took immediate control when I was rushed into hospital in st Petersburg. On returning home it took less than 10 days for the money to be back in my account. Brilliant service Reviewed on: 11th September 2021

So flexible

5
After a bad experience with another company, I changed to saga - best move ever! Despite covid causing several cancellations saga were totally flexible without cost. Their agents were superb. Reviewed on: 11th September 2021

Good service good price

4
Excellent service. Very easy to book online and a great price! Reviewed on: 10th September 2021

Travel Insurance

5
Excellent customer handling , easy to claim Reviewed on: 9th September 2021

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