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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

3% increase in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Second to none

They provide wide cover for those of us with existing health conditions Reviewed on: 25th September 2021

Helpfulness

Very helpful staff when advising on terms and conditions of travel insurance Reviewed on: 25th September 2021

Above and beyond

When our flight was delayed, we availed of the flight assistance supplied through our travel insurance. We were receiving flight information updates from Saga before our airline was providing the information. We were able to use a separate lounge with refreshments and facilities provided. This is one of the main reasons we remain annual customers of Saga. You know you can rely on them when needed Reviewed on: 25th September 2021

Good price

Good price and covered all our health problems Reviewed on: 25th September 2021

Helpful and understanding...

I have to disclose medical conditions when considering travel insurance and Saga have made it easy for me and everyone you speak to makes everything very clear and is so helpful and understanding. Could not ask for me. Also very pleased with the price of my travel insurance. Highly recommend. Reviewed on: 25th September 2021

Great Customer Service

Great customer service and help when required. Value for money regarding all aspects of the insurance offered, more than comparable with other providers with like for like. Reviewed on: 25th September 2021

Meets our needs and value for money

Comprehensive policy at a very good price. Customer service staff are always very helpful. Greatly appreciated the flexibility shown as we moved out of lockdown and began to travel again. Reviewed on: 25th September 2021

Goes the extra mile

Very helpful when my husband had health problems when we were in Norway. Did everything possible to help us. Reviewed on: 24th September 2021

Suits our needs

Have had travel ins with Saga for a few years now. Husband had open heart surgery in 2017 and both have other medical conditions but Saga insurance gave us the cover we needed to take a holiday in Australia and New Zealand at the end of that year ‘without breaking the bank’! Reviewed on: 23rd September 2021

Great service

Great service and price from Saga Reviewed on: 18th September 2021

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