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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

3% increase in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Travel insurance

My husband is over 65 and this meant we had to change our insurers and chose SAGA. We have found them really helpful and we feel secure travelling with their cover. Reviewed on: 12th September 2021

Simple to organise, reasonable cover for single trip and some covid cover.

Previously had separate individual annual policies but due to covid this time only taken single joint policy for upcoming trip to use credit/rearranged from last year's cancelled trip. as no other travel booked, only taken out single policy as hopenext year if travel resumes, premiums may be more reasonable if covid then more manageable. overall easy to navigate website, arrange cover and documents sent immediately. Reviewed on: 11th September 2021

Great Insurance

Saga are always friendly and helpful and their products are very competitive. Reviewed on: 11th September 2021

Came through when I needed

Saga took immediate control when I was rushed into hospital in st Petersburg. On returning home it took less than 10 days for the money to be back in my account. Brilliant service Reviewed on: 11th September 2021

So flexible

After a bad experience with another company, I changed to saga - best move ever! Despite covid causing several cancellations saga were totally flexible without cost. Their agents were superb. Reviewed on: 11th September 2021

Good service good price

Excellent service. Very easy to book online and a great price! Reviewed on: 10th September 2021

Travel Insurance

Excellent customer handling , easy to claim Reviewed on: 9th September 2021

Great call centre people

Speaking to the call centre staff was easy and very reassuring. They were understanding and empathic to all our enquiries. Reviewed on: 4th September 2021

Top class travel insurance

Yearly travel insurance cover our medical conditions and works-out cheaper than a single trip cost cover both UK and Europe Reviewed on: 3rd September 2021

Saga are excellent to deal with

I have received excellent service from Saga Reviewed on: 3rd September 2021

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