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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Great customer service

The people who work at Saga on the phones are amazing outshine all other companies in their willingness to help and their patience in answering all enquiries Reviewed on: 26th August 2020

Market competitive

A full insurance covering all aspect of health and safety providing peace of mind and excellent value for money Reviewed on: 26th August 2020

As soon as the covid19 hit Saga ran away

I have stayed in the canaries as it was the safest thing to do and and because of the UK quarantine I am now not insured and it was a waste of money Reviewed on: 26th August 2020

Customised for over 50's

Sensible and down to earth for > 50. Very good reviews gives clients confidence. Reviewed on: 25th August 2020

Great service

I called on behalf of my father and after waiting just a few min for someone to pick up the phone I had a warm welcome voice answer the phone. I policy was taken out and the process was easy, everything was explained to me in full. Reviewed on: 24th August 2020

Simple, quote system, good cover, sensible price

Simple, quote system, good cover, sensible price Reviewed on: 22nd August 2020

Value for money

Excellent cover and cares about the customer Reviewed on: 20th August 2020

saga is great

I needed to renew my car insurance & my current providers quote had gone up considerably! I looked for an alternative & Saga came up with the goods! Not only cheaper but offering more for my money! A win win all round! Reviewed on: 5th August 2020

Excellent service

Broke my wrist when in Corfu and my experience from the prompt medical attention to dealing with the insurance claim, everything was dealt with in a most professional manner. Reviewed on: 5th August 2020

Excellent premiums and value for money.

Brilliant claims team. Premium was fair. Coverage was great. No need to buy add ons like with staysure. Everything was covered easily. Reviewed on: 4th August 2020

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