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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1564 reviews)

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4.78

Based on 1,564 reviews, last reviewed 2nd Oct 2026

22350% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange and good value. Easy to arrange and good value, full cover. Reviewed on: 2nd October 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1564)

Easy to deal with, and not too expensive

Easy to deal with, and not too expensive Reviewed on: 27th August 2025

Saga was brilliant when we had to cancel our cruise...

Saga was brilliant when we had to cancel our cruise holiday due to a bereavement. We had a full refund with no hassle which helped when we had the double loss of losing someone very dear and missing our special holiday. Reviewed on: 27th August 2025

Excellent customer service when I made contact resol...

Excellent customer service when I made contact resolving a claim in a very short time. Reviewed on: 26th August 2025

Great insurance cover and very helpful call centre

Great insurance cover and very helpful call centre Reviewed on: 26th August 2025

Quick refund and re-offer

We booked an ocean cruise with the offered travel insurrance. My wife was lucky that an operation she was not yet schedulled for, was offered early. Informing SAGA of this instantly invalidated the insurrance (fully healed but less than 3 months between operation and cruise). The premium was refunded and a new insurrance offered. Reviewed on: 26th August 2025

Best Value

Easiest website to use. Good cover and best value travel insurance Reviewed on: 26th August 2025

Good customer service and great value .

I had to have a discussion re my travel insurance. Made very simple and very friendly and helpful. Very competitive price Reviewed on: 25th August 2025

A friendly company to deal with

I have found Saga Travel Insurance very friendly to deal with. They are clear in what they offer and have been reliable dealing with a claim. I really appreciate the friendly customer service staff on the end of a phone. I no longer dread having to telephone my insurers. Reviewed on: 25th August 2025

good telephone service.

good telephone service. clear and knowledgeable guidance Reviewed on: 25th August 2025

Cruise insurance

My wife had problems on cruise, we claimed on insurance, we were paid , no problem Reviewed on: 25th August 2025

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