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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

first class

never had any problems on any dealing with Saga Reviewed on: 14th August 2025

Excellent rapid service when needed.

A rapid response to my problem and very quick settling of the fees I paid. Comprehensive advice about how to deal with both the health issue and the following claim. Reviewed on: 14th August 2025

It’s good to speak to a human!

Not easy to find contact number, I prefer to speak to someone rather than do all on line due to complex health declaration. However when I did, the agent was excellent. Reviewed on: 14th August 2025

My daughter in law has to phone for me as I’m deaf,...

My daughter in law has to phone for me as I’m deaf, was quick polite and good service, cannot fault it at all. Also very helpful and thorough Reviewed on: 14th August 2025

Staff are very helpful in giving advice and also goo...

Staff are very helpful in giving advice and also good at listening. Reviewed on: 14th August 2025

Staff very helpful on the telephone.

Staff very helpful on the telephone. Reviewed on: 14th August 2025

Great travel insurance

Good customer service and easy application Reviewed on: 14th August 2025

Prompt Response

When I injured myself on holiday Saga settled the hospital bill promptly. Reviewed on: 14th August 2025

Easy to contact, value for money, great insurance c...

Easy to contact, value for money, great insurance coverage Reviewed on: 14th August 2025

Lovely Holiday, no worries

Lovely Holiday, moreso knowing I was covered by Saga Holiday Insurance Reviewed on: 14th August 2025

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