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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Good value for money with my condition

Good value for money with my condition Reviewed on: 13th August 2025

Cost worth every penny when a claim is necessary.

Cost worth every penny when a claim is necessary. Very efficient staff. Dealt with very quickly and professionally. Staff are all awesome and helpful. Worth so much more being able to speak to a human being instead of a machine. Reviewed on: 13th August 2025

Easy to deal with.

Easy to deal with. Application questions are clear and help is available if needed. Tried other quotes, but this gave the right result for the right money. Reviewed on: 13th August 2025

Best service.

Best service. I have had nothing but excellent service with Saga. Competitively priced travel insurance. Reviewed on: 13th August 2025

Nothing to tell, really.

Nothing to tell, really. Fortunately I have never needed to claim, but it gives me peace of mind to know that insurance is in place Reviewed on: 13th August 2025

Very easy to renew.

Very easy to renew. Cover is what I need. Reviewed on: 13th August 2025

Problems with handling our claim

Claims are dealt with by an external company which has been obstructive and in our opinion unreasonably requiring excessive information in relation to a mobile phone stolen from an elderly lady while abroad. Reviewed on: 13th August 2025

Travel cover extensive and very competitive given he...

Travel cover extensive and very competitive given health conditions. Also travel extension very useful. Reviewed on: 13th August 2025

Good customer service

Found the customer service very helpful and provided all the information I required in order to make my decision. Reviewed on: 13th August 2025

SAGA best for complicated illness

I was able to get travel insurance with SAGA when other companies didn't insure me. This was because Saga were able to get a narrative regarding one item which didn't fir into the 'tick boxes' of other companies Reviewed on: 13th August 2025

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