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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Sensible prices and telephone staff very helpful.

Sensible prices and telephone staff very helpful. Reviewed on: 13th August 2025

Everything explained properly so you know what you’r...

Everything explained properly so you know what you’re buying Reviewed on: 13th August 2025

Always easy to deal with and helpful

Always easy to deal with and helpful Reviewed on: 13th August 2025

Good value, good cover.

Good value, good cover. Simple fuss free process Reviewed on: 13th August 2025

Linked Insurance

Travel Insurance linked to the Saga Holidays(Cruises) makes booking seamless and the Insurer is aware of all the problem areas of their own itinerates. Reviewed on: 13th August 2025

Excellent Cover

Excellent Cover - We have been with a lot of other companies in the past but the service and support we receive from SAGA is excellent. Their pricing structure is clear to understand and very competitive within the market. Would highly recommend. Reviewed on: 13th August 2025

UK travellers beware.

This review relates to travel insurance only. I have car insurance with Saga and the prices and cover is good. I therefore went to get a travel insurance quote for an annual UK only policy. There was no option for U.K. on their website, so I went on to chat. I was told that the only option would be for me to take out a Europe-wide annual policy and that would cover me for the U.K. as well. As a Europe-wide policy would cost at least double a U.K. only one, this is a clear rip off. For a company who deals only with older travellers, there must be many who, for health or financial reasons, are unable to travel abroad but need cover for U.K. only. To make them pay for Europe-wide cover is a very nice little earner for them. Reviewed on: 13th August 2025

Been with Saga for many years and they have always h...

Been with Saga for many years and they have always helped. One experience - three of us travelling and volcano erupted which meant we couldn’t do the walking/hiking we had planned. I got 100%refund my friends got nothing from their insurance company. Reviewed on: 13th August 2025

Reliable and respectful.

Reliable and respectful. The Company doesn't push you into taking their insurance - they just give you all the facts and their quote. It gives you time to decide without getting annoying phone calls or e-mails. Reviewed on: 13th August 2025

very good experience on the phone with customer care

very good experience on the phone with customer care Reviewed on: 13th August 2025

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