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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Found it easy to get a travel insurance quote and re...

Found it easy to get a travel insurance quote and received documents online very promptly Reviewed on: 1st August 2025

WELL WORDED AND INFORMATIVE POLICY.

Although i have not made a claim on this policy, the information given, which would allow me easily to put in a claim should i be unlucky enough to need to, is quite open and easy to read and understand Reviewed on: 1st August 2025

Seems to be a good value insurance.

Seems to be a good value insurance. Reviewed on: 31st July 2025

Setting up the policy online was straight forward.

Setting up the policy online was straight forward, with sensible options to choose from and drop-down lists where appropriate to ensure accurate descriptions. The policy price, when compared to the same options with other providers was good. Reviewed on: 30th July 2025

polite courteous.

polite courteous and efficient. i found them to be trustworthy. Reviewed on: 30th July 2025

Excellent cover and service

A comprehensive cover which meets all of my needs delivered by a professional and courteous agent Reviewed on: 30th July 2025

SUBLIME service

Such great customer experience. Fantastic people who are so kind and ready to do anything to help. Reviewed on: 30th July 2025

saga took great care of me they made me feel safe a...

saga took great care of me they made me feel safe and looked after i would highly recommend them Reviewed on: 30th July 2025

Amazing Service!!

I helped my Mother-In-Law take out a policy and the service was first class. Reviewed on: 29th July 2025

They care about their customers and are so helpful

They care about their customers and are so helpful Reviewed on: 29th July 2025

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