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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Great selection of insurance types and excellent ser...

Great selection of insurance types and excellent service - they are always there on calls whenever there is a question or query Reviewed on: 29th July 2025

great service

All my dealings with my policy have gone well and the service was excellent . Nice people to talk too. when i had to claim as my dog died suddenly this was dealt with in an empathetic way Reviewed on: 29th July 2025

I love Saga and everything they stand for!

I love Saga and everything they stand for! Reviewed on: 29th July 2025

a rip off.

a rip off. twice as much as everyone else Reviewed on: 29th July 2025

Great insurance company.

Great insurance company. Fantastic products and friendly service. Reviewed on: 29th July 2025

Saga 5 star

Saga colleagues go the extra mile for their customers. Products and services are regularly reviewed to keep them at the top of their game 5* products and 5* service Reviewed on: 29th July 2025

Cannot fault this company a true professional to the...

Cannot fault this company a true professional to the highest degree Reviewed on: 29th July 2025

Very easy to understand, set-up and activate

Very easy to understand, set-up and pay;Having a big and trusted name like Saga behind me, gave me great freedom and confidence to enjoy my holiday Reviewed on: 28th July 2025

Ideal for my travel insurance

Relatively easy and clear web information with helpful and knowledgeable staff if you have a query. Comprehensive covering more than just a package holiday. Reviewed on: 26th July 2025

Helpful and friendly telephone agent.

Helpful and friendly telephone agent when buying insurance. Fairly easy to make a claim once I understood what documents were required from me. Reviewed on: 25th July 2025

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