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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Great Service

Needed to add a health investigation but no premium increase was required in the process Reviewed on: 24th July 2025

Peace of mind

Being retired and a regular traveller , good insurance is essential . This is my second year of using Saga travel insurance , and fully intend to renew again Reviewed on: 23rd July 2025

Travel insurance

Really easy and clear to deal with, not pressurised or rushed. Reviewed on: 22nd July 2025

Price escalated when declared low dose anti -depress...

Price escalated when declared low dose anti -depressant medication was prescribed Reviewed on: 21st July 2025

Simple, fuss free, more reasonable than I expected.

Simple, fuss free, more reasonable than I expected. Reviewed on: 21st July 2025

Great service

Second time I've bought travel insurance from saga excellent value insurance Reviewed on: 20th July 2025

Quick settlement of claim

Medical emergency claim while in Croatia paid without quibble and very quickly. Reviewed on: 17th July 2025

Great cover

Great cover and not too expensive for the level it provides. Reviewed on: 19th April 2025

Proving cause of death whilst abroad

My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificates in Spain. Trying to prove that my husbands death was accidental as opposed to an underlying cause such as a heart attack is still ongoing. It’s cost me a fortune having to travel back to Menorca just to prove he drowned (personal accident) as opposed to something else and still no decision/nor payout. Reviewed on: 24th October 2024

Great value for money and very good customer support.

Great value for money and very good customer support. Reviewed on: 4th September 2024

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