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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Excellent service

I needed travel insurance for my husband and myself. We both have medical problems and Saga offered a good price. I had a further query and the representative I spoke to could not have kinder or more helpful.it was very reassuring for us both. Reviewed on: 7th October 2021

Comprehensive cover

One of the few firms to offer cover to older customers that includes active pursuits and non standard holidays without requiring excess payments. This means the actual cost of comprehensive cover is really competitive. Reviewed on: 6th October 2021

Peace of mind

Peace of mind is what Saga Travel Insurance gives its customers. This is particularly in the current testing times. Great support and excellent customer service. Reviewed on: 6th October 2021

Clear, straightforward and supported by well uniformed staff.

The great personal benefit for me was that I didn’t actually need to call upon the service - just knowing I would br taken care of filled me with confidence to go on the organised excursions. Reviewed on: 6th October 2021

Get Covered With Saga

The Saga website is simple to use and their pricing is very fair. They also insure many people who cannot get holiday cover with other companies. I recommend Saga to anyone. Reviewed on: 6th October 2021

Brilliant customer service

Saga were absolutely brilliant when they dealt with my travel claim last year following my repatriation home at the start of Covid. They were professional and efficient. This is the first time I’ve ever had to claim from my travel insurance and Saga made the experience stress free and simple at what was a very traumatic time for me. Thank you Saga Team. Reviewed on: 5th October 2021

Provides the cover you need

Saga has given us the best cover for health conditions at the best price. We would definitely recommend them and use them again Reviewed on: 5th October 2021

Great peace of mind having Saga holiday insurance.

Have had Saga travel Insurance a number of times with no claims made, then last year due to the pandemic I had to cancel my cruise. Saga were most helpful refunding my insurance premium. Reviewed on: 5th October 2021

Painless

Having dealt with other insurance companies before, who make you feel guilty for developing medical conditions, Saga made the process easy plus their prices were excellent. Fantastic Service Reviewed on: 5th October 2021

Disappointed

We were disappointed . We received no help when problems occurred on our tour and we were left feeling abandoned. Reviewed on: 5th October 2021

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