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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Excellent service

With my health problems I had been to other companies for a quote. Then I realised that I already had my car insurance with you. A quick phone call, followed by a very helpful adviser, made me decided to go with Saga. Reviewed on: 29th September 2021

Excellent value

Best value anywhere. No other insurers get anywhere near. Reviewed on: 29th September 2021

Cover of our cruise booking

My wife became terminally ill quite suddenly and I had to cancel our booking. Getting some of the sections of the application completed to longer than expected because of the demands placed upon GPs at the time by Covid-19 lock down. Saga coped with the delay and were supportive refunding our full costs. Reviewed on: 29th September 2021

Provide an excellent service where others refuse due to age

Also provide me with car and household insurance without fuss. Super service Reviewed on: 29th September 2021

People friendly

It does what it says on the tin without embelishments or long winded waffle. Reviewed on: 29th September 2021

Top service

My wife fell I'll on a cruise. The treatment on board was second to none & absolutely hassle free dealing with the insurance claim. Being with Saga certainly expedited the treatment and settlement. Reviewed on: 29th September 2021

Travel Insurance

I was given a great telephone service and everything was easily explained. Very good value too. Reviewed on: 29th September 2021

Best travel insurance I have ever had

Do the yearly insurance, book ya hols here or abroad, sit back relax take the winter or summer sun or just have a short break, knowing ya covered smile it’s hols time x Reviewed on: 29th September 2021

Understanding your insurance

Saga where very helpful when I was choosing the insurance and also when I had queries when I went on holiday I would definitely recommend Reviewed on: 29th September 2021

They worked for me so quickly!

I had to self-isolate on our holiday in the Orkneys for 10 days and the cost was £1400. We told the travel insurance company and they agreed they would pay us back for the money we had spent. And they did that so quickly! Wow!!! Reviewed on: 29th September 2021

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