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Saga: Travel insurance reviews

4.86
Based on 1,074 reviews, last reviewed 14th Oct 2025
85% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025
Sylvia Q's avatar
Sylvia Q

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Journey Assurance

5
The policy is clearly explained and provides all the information that I need to know, Excellent. Reviewed on: 26th September 2025

Okay but more to come.

4
Got me better okay. Waiting to get me home again. Still waiting after 18 days since my injury. Will let you know more if I ever get back. Reviewed on: 26th September 2025

Very helpful with good customer care.

5
Very helpful with good customer care. Didn’t have a long wait on the phone to get throug. Reviewed on: 26th September 2025

I have had to claim twice over the last 5 years when...

5
I have had to claim twice over the last 5 years when I was ill on the first trip and when in Mauritius I got an Emil saying my brother had died. I flew home early to deal with things because I had another Saga holiday booked for the Christmas period and would not have had time to sort stuff out between the two holidays if I stayed in Mauritius. Sage made the while thing bearable. Thank you Reviewed on: 26th September 2025

Others had refused or demanded very high premiums.

5
Others had refused or demanded very high premiums due to the pre-existing medical conditions of my wife and I. The premium cost from Saga was very reasonable and thereby we have been able to go on two cruises, our first for several years. I would recommend anyone to get a quote from Saga Travel Insurance and follow our experience. Happy holiday, happy cruising! Reviewed on: 26th September 2025

best Travel Insurance Company I’ve dealt with

5
After looking at various insurance companies Saga shone thru on all aspects I required. Completely satisfied with the whole package from initial enquiry to receipt of my insurance policy both on the internet and a hard copy sent quickly to my home address as requested Reviewed on: 26th September 2025

Saga Travel Insurance

5
Excellent value travel insurance Reviewed on: 26th September 2025

Have used Saga insurance for several years

5
Have used Saga insurance for several years Reviewed on: 26th September 2025

Best travel insurance around!.

5
We regularly travel to faraway places and can always rely on Saga to provide the best travel insurance. With a £20000 cancellation option too it gives us peace of mind for some of our bigger trips. Customer service is friendly and knowledgeable and they make sure we have the right insurance for the countries we plan to visit. Would recommend Saga to anyone who needs comprehensive travel insurance. Reviewed on: 26th September 2025

Friendly helpful staff and good product choices.

5
Friendly helpful staff and good product choices. Reviewed on: 26th September 2025

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