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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (1078 reviews)

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4.76

Based on 1,078 reviews, last reviewed 5th Jun 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Cancelled my policy due to having a chest infection. I took out a Saga travel insurance policy expecting the premium service and peace of mind they promise to older travellers. Unfortunately, my experien... Read more Reviewed on: 5th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1078)

Good prices, negotiable, pleasant staff on end of ph...

Good prices, negotiable, pleasant staff on end of phone willing to help and advise. Reviewed on: 26th September 2025

Amazing service!

Unfortunately we had to cancel our holiday due to an unexpected event with my husband. I phoned a claims advisor who was incredibly helpful. He dealt with my claim in a professional manner and the money was in my account the same day. I was so impressed!! Reviewed on: 26th September 2025

Always great service and value

I have always found SAGA to be very helpful as well as good value Reviewed on: 26th September 2025

Saga Simplicity

So easy to arrange and great value for money Reviewed on: 26th September 2025

Easy to deal with.

Easy to deal with. No waitung in phone. Sypathetic and understanding of requirements Reviewed on: 26th September 2025

Easy and straight forward

Easy and straight forward to renew. Everything explained in the policy documents. Reviewed on: 26th September 2025

Good advice, very helpful staff made understanding o...

Good advice, very helpful staff made understanding of the insure clear and mor e importantly their English was clear. Reviewed on: 25th September 2025

Took time to make the best decision

Talked me through all the options and answered detailed questions about my health to insure that I was getting the best cover possible. Reviewed on: 25th September 2025

Needed hospital care whilst in Dominican Republic.

Needed hospital care whilst in Dominican Republic. Saga were so helpful, we only needed to pay the first £70, they sorted everything else. No hassle, always available to talk on phone. Even provided online consultation with British doctor for advice whilst away for follow up treatment. Reviewed on: 25th September 2025

Their assistance during a medical incident in Greece...

Their assistance during a medical incident in Greece was above and beyond all expectations. Fantastic personal service, sorting replacement hotel and flights in a confident, caring and professional manner. We would have been lost without them. Thank you. Reviewed on: 25th September 2025

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