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Saga: Travel insurance reviews

4.81
Based on 616 reviews, last reviewed 5th Sep 2025
41700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Every policy has been good value with extensive cover. Every policy has been good value with extensive cover. Reviewed on: 5th September 2025
Michael T's avatar
Michael T

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025
Fred's avatar
Fred

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (616)

They were extremely helpful when I needed travel in...

5
They were extremely helpful when I needed travel in insurance Reviewed on: 13th August 2025

Two years ago my wife had an accident whilst in Bali...

5
Two years ago my wife had an accident whilst in Bali Indonesia and required hip surgery she was in hospital for two weeks plus a further two weeks in the hotel before being confirmed fit to fly. Saga dealt with the claim efficiently and ensured that the hospital, hotel and airline received confirmation of payment direct to them with the first payment to the hospital made within 48 hours. I was relieved of all the stress which enabled me to be with my wife continuously without worry regarding payments. I cannot thank them enough. I have already recommended them to numerous family and friends and will continue to do so. Robin Garrido Reviewed on: 13th August 2025

On a recently delayed flight i automatically receive...

5
On a recently delayed flight i automatically received in a text message, lounge food/drink vouchers without having to contact and chase them. Great service! Reviewed on: 13th August 2025

Never needed to make a claim thankfully but always...

5
Never needed to make a claim thankfully but always answered phone promptly and answered my queries think pricing is fair for multi trip policy Reviewed on: 13th August 2025

We unfortunately had to make a claim on travel insur...

5
We unfortunately had to make a claim on travel insurance and Saga paid out quickly and without any fuss Reviewed on: 13th August 2025

Purchased Travel Insurance while 20% discount was av...

5
Purchased Travel Insurance while 20% discount was available which made it a good price for 90 days away from home. Claimed recently on a missed port of call cruise part of the insurance, dealt with immediately and money was in my bank within 2 hours. Reviewed on: 13th August 2025

Very helpful telephone converation

5
Very helpful telephone converation with a knowledgable member of your staff Reviewed on: 13th August 2025

I get yearly cover for travel insurance from Saga fo...

4
I get yearly cover for travel insurance from Saga for many years and, fortunately, I have not had need to make a claim. Reviewed on: 13th August 2025

best travel price very competitive

5
Easy to set up and price very competitive my policy covers health pre existing and also covers my cruise holidays Reviewed on: 13th August 2025

Ongoing cover for loyal customers

5
Ongoing cover for us mature kings servants is appreciated. Reviewed on: 13th August 2025

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