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Saga: Travel insurance reviews

View other Saga products
4.84
Based on 1,077 reviews, last reviewed 12th Mar 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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0%
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0%
See only 1 star reviews
2%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026
Ian B's avatar
Ian B

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026
anthony n's avatar
anthony n
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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1077)

Cancellation Claim ..

4
Cancellation Claim. In general very helpful when we had to make a claim earlier this year. However, we did have remind them to send the claim form which was a bit worrying, but the claim was eventually resolved successfully. Reviewed on: 25th September 2025
Margaret King's avatar
Margaret King

Helpful voice on the phone and the form striaghtforw...

5
Helpful voice on the phone and the form striaghtforwad to fill in. Reviewed on: 25th September 2025
WILLIAM R's avatar
WILLIAM R

Excellent customer service

5
When speaking to saga they were compassionate understanding professional and yet friendly. Reviewed on: 25th September 2025
Kaya's avatar
Kaya

Excellent customer service

5
Found it easy to get a quote, I called phone line and was very impressed with how my call was dealt with. Easily understood and felt my enquiry was explained with due care and attention. Reviewed on: 25th September 2025
Laine's avatar
Laine

Simple and straightforward process.

5
Simple and straightforward process. Good value too. Reviewed on: 25th September 2025
Gordon S's avatar
Gordon S

Great quote despite my medical history

5
Great quote excellent coverage despite my medical history. Would thoroughly recommend and have already done so to all my circle. Now I know about Saga I wouldn’t go anywhere else Reviewed on: 25th September 2025
Chris M's avatar
Chris M

often used saga travel insurance - with existing con...

4
often used saga travel insurance - with existing conditions and both of us older travellers, they have good policies to suit us Reviewed on: 25th September 2025
JanetteR's avatar
JanetteR

Very good information on the telephone and computer.

4
Very good information on the telephone and computer. The holiday insurance was cheaper than two other companies I contacted and offered more protections regarding delays coming home etc. Reviewed on: 25th September 2025
Lesley j's avatar
Lesley j

Professional friendly, explained the full policy,

5
Professional friendly, explained the full policy, Reviewed on: 25th September 2025
Tom m's avatar
Tom m

Crisp Clean Insurance Terms

5
Saga across all their range of products is written in straight forward terms easy to understand you know clearly what you are insured for and not, all our main insurance is through SAGA Reviewed on: 25th September 2025
Peter B's avatar
Peter B

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