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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1563 reviews)

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4.78

Based on 1,563 reviews, last reviewed 30th Sep 2026

44800% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

SAGA provided me with one trip policy quickly, effic... SAGA provided me with one trip policy quickly, efficiently on line with little fuss and at a reasonable price despite my on going medical problems Reviewed on: 30th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1563)

Personal, knowledgeable service

I spoke with the Saga insurance team when planning a 60 day trip to Australia. I received good advice regarding options for one-off trip cover or annual policy and the service was personal and helpful. It was good to speak with real people rather than a bot. The price for annual insurance was very competitive and I feel secure that the policy will cover everything I need for my adventure . Reviewed on: 26th August 2026

Excellent service

Saga is user-friendly. Provides answers, however simple a request and is simple to use Reviewed on: 26th August 2026

Outstanding and immediate support

We needed immediate support for a medical emergency. The speed of reaction, communication, engagement and all round support was outstanding. It gave us confidence that we would receive the best of care and would not be stranded. Reviewed on: 26th August 2026

claim for cancelled holiday due to accident

Unfortunately had to claim for cancelled holiday due to a serious accident and the whole process was clear and concise. I was refunded in a timely manner.would definitely recommend to others looking for quality holiday insurance provider Reviewed on: 26th August 2026

The price was good considering my medical problems.

The price was good considering my medical problems. I cannot comment on how well your service is as I have thankfully not have to put in a claim. Reviewed on: 26th August 2026

Our first experience with Saga insurance.

Our first experience with Saga buying travel insurance. We found the online system very easy to use and obtained much better coverage for less than another quote. A call to customer services to double check information was reassuring. Hopefully we will have a long future of using Saga Reviewed on: 26th August 2026

Good price for our world wide insurance over 80’s ea...

Good price for our world wide insurance over 80’s easy to use on line Reviewed on: 26th August 2026

Sagarite

I had European cover only annual policy when the cruise company changed the itinerary to go to Melilla. Saga did not charge me the extra £164 , excellent customer service which means I will continue with Saga . Reviewed on: 26th August 2026

Easy to take out and renew.

Easy to take out and renew. Took into account all on going health issues, good price. Friendly helpful staff on the phone. Reviewed on: 26th August 2026

Excellent simple service

We have twice claimed from Saga. I broke my arm in Tenerife and the doctor phoned Saga and I never had to pay a penny or make a claim. We had to cancel a holiday because we had COVID , we phoned them and the full price of the holiday was in our bank account that afternoon! Reviewed on: 26th August 2026

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