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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

A company I feel I can trust

A company I feel I can trust and who covered me when I trekked in the Himalaya. Great cover and reassuring to know I was covered by a trusted brand.. Reviewed on: 25th September 2025

Great cover at an affordable price

Great cover at an affordable price Reviewed on: 25th September 2025

For an elderly person who unfortunately had to claim...

For an elderly person who unfortunately had to claim whilst on holiday service and beyond was fantastic. Reviewed on: 25th September 2025

Serious leg injury in USA, Christmas Day 2024.

I was in the USA for Christmas in 2024. On Christmas Day I slipped on an icy patch and ruptured the quadriceps tendon in my right leg. My right leg completely stopped functioning. A friend drove me to an hospital in New Hampshire, where I was given numerous X-rays and a scan , and seen by an orthopaedic surgeon. My leg then needed to be kept straight in a brace until it could be operated on back in the UK., and the hospital gave me crutches. I contacted Saga. The person who I spoke to was brilliantly helpful and knowledgeable. He transferred my return flight to a different airline from the one I was booked on, because they were quicker to accept me as ‘fit to fly’; upgraded me so I could keep my leg straight, and arranged for assistance at both airports plus a car to collect me on landing in England. All very smoothly done with no hassle or worrying, and all costs covered. I couldn’t have wanted better. Brilliant. Reviewed on: 25th September 2025

Excellent travel insurance

Excellent travel insurance and my flight delay cover triggered immediately with no hassles. Reviewed on: 25th September 2025

Excellent company

I have always found Saga very easy to deal with and reliable. Reviewed on: 25th September 2025

Providing good customer service

Very helpful easy to deal with and you can speak to a person. Reviewed on: 25th September 2025

Best price of 3 quotes, with great cover.

Best price of 3 quotes. Very easy to apply for & included cover for existing medical conditions. Full documents posted out to me, including two easy to carry cards for in an emergency call for advice. Also given other general & very helpful holiday advice. Reviewed on: 25th September 2025

Easy sight to obtain a very competitive quote.

Easy sight to obtain a very competitive quote. Reviewed on: 25th September 2025

Excellent service

I have used Saga for travel insurance over a number of years.. On one occasion I spent 10 days in a private hospital in Spain with pneumonia. My family contacted Saga regarding the insurance policy. They were extremely helpful and sorted everything out over the telephone. Reviewed on: 25th September 2025

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