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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.77 (606 reviews)

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4.80

Based on 606 reviews, last reviewed 2nd Sep 2025

40700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I purchased Travel insurance and this policy is the... I purchased Travel insurance and this policy is the best by far compared to the other ones I was looking at. Great customer service by Janelle! Reviewed on: 2nd September 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (606)

Best service.

Best service. I have had nothing but excellent service with Saga. Competitively priced travel insurance. Reviewed on: 13th August 2025

Nothing to tell, really.

Nothing to tell, really. Fortunately I have never needed to claim, but it gives me peace of mind to know that insurance is in place Reviewed on: 13th August 2025

Very easy to renew.

Very easy to renew. Cover is what I need. Reviewed on: 13th August 2025

Problems with handling our claim

Claims are dealt with by an external company which has been obstructive and in our opinion unreasonably requiring excessive information in relation to a mobile phone stolen from an elderly lady while abroad. Reviewed on: 13th August 2025

Travel cover extensive and very competitive given he...

Travel cover extensive and very competitive given health conditions. Also travel extension very useful. Reviewed on: 13th August 2025

Good customer service

Found the customer service very helpful and provided all the information I required in order to make my decision. Reviewed on: 13th August 2025

SAGA best for complicated illness

I was able to get travel insurance with SAGA when other companies didn't insure me. This was because Saga were able to get a narrative regarding one item which didn't fir into the 'tick boxes' of other companies Reviewed on: 13th August 2025

Sensible prices and telephone staff very helpful.

Sensible prices and telephone staff very helpful. Reviewed on: 13th August 2025

Everything explained properly so you know what you’r...

Everything explained properly so you know what you’re buying Reviewed on: 13th August 2025

Always easy to deal with and helpful

Always easy to deal with and helpful Reviewed on: 13th August 2025

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