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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Better all round cover than my previous insurer and...

Better all round cover than my previous insurer and at a more acceptable premium. Reviewed on: 28th August 2025

Brilliant Service and Exceptional Customer Service

Saga have been very easy to contact and discuss required policies and also amendments to policies. I was able to chat to a human being and the experience was totally stress free. Adding medical conditions was easy and dealt with in a compassionate manner Reviewed on: 28th August 2025

Mark was very helpful, quick and easy to get peace o...

Mark was very helpful, quick and easy to get peace of mind when travelling. Explained everything clearly and efficiently. Highly recommend Saga. Reviewed on: 28th August 2025

Excellent comprehensive cover.

Excellent comprehensive cover. Great value for money and included in the price of the holiday. Reviewed on: 28th August 2025

Great products for all

Great products we always use them Reviewed on: 28th August 2025

Excellent service good benefits easy to understand.

Excellent service good benefits easy to understand. Very reasonable. Peace of mind when on holiday.Extremely well written and clear. Reviewed on: 27th August 2025

Site was easy to navigate and clear.

Site was easy to navigate and clear. Quote came through quickly and was easy to purchase. Confirmation came through quickly with the policy details. Reviewed on: 27th August 2025

good experience when health conditions changed

took out annual cover last year to cover a trip for a week in Greece then was ill later in the year and investigated which took ages. Before travelling for work to Holland, phoned Saga to update them with new condition diagnosed and medication and only had to pay a small premium for what was left of the annual cover to insure my trip. All in all, very helpful. Not renewed as hoping to book a holiday with Saga which is likely to include insurance in its pricing. Reviewed on: 27th August 2025

Easy to deal with, and not too expensive

Easy to deal with, and not too expensive Reviewed on: 27th August 2025

Saga was brilliant when we had to cancel our cruise...

Saga was brilliant when we had to cancel our cruise holiday due to a bereavement. We had a full refund with no hassle which helped when we had the double loss of losing someone very dear and missing our special holiday. Reviewed on: 27th August 2025

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