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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (574 reviews)

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4.80

Based on 574 reviews, last reviewed 24th Aug 2025

37800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

86%

Latest highest rating:

4

Problem free Problem free process low cost and simple process compared to other companies Reviewed on: 24th August 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (574)

Easy to do and the best

Easy to renew online good value. Reviewed on: 29th September 2021

Easy to understand

This was easy to understand what was being offered, what it covered, and most importantly what wasn’t covered. The price was very reasonable and the whole transaction painless. Reviewed on: 29th September 2021

Home car and travel I have all 3.

The experience of dealing with Saga from a customer experience of online and offline service and price is second to none. Reviewed on: 29th September 2021

Hassle free cover

Competitive, confidence inspiring, comprehensive and straightforward overall. Reviewed on: 29th September 2021

Travel insurance abroad

We had the misfortune to make a claim but luckily we were covered by Saga. The whole experience was made so much more bearable as all arrangements were taken care of. Reviewed on: 29th September 2021

Excellent service

With my health problems I had been to other companies for a quote. Then I realised that I already had my car insurance with you. A quick phone call, followed by a very helpful adviser, made me decided to go with Saga. Reviewed on: 29th September 2021

Excellent value

Best value anywhere. No other insurers get anywhere near. Reviewed on: 29th September 2021

Cover of our cruise booking

My wife became terminally ill quite suddenly and I had to cancel our booking. Getting some of the sections of the application completed to longer than expected because of the demands placed upon GPs at the time by Covid-19 lock down. Saga coped with the delay and were supportive refunding our full costs. Reviewed on: 29th September 2021

Provide an excellent service where others refuse due to age

Also provide me with car and household insurance without fuss. Super service Reviewed on: 29th September 2021

People friendly

It does what it says on the tin without embelishments or long winded waffle. Reviewed on: 29th September 2021

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