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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.84 (1077 reviews)

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4.84

Based on 1,077 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1077)

Excellent service good benefits easy to understand.

Excellent service good benefits easy to understand. Very reasonable. Peace of mind when on holiday.Extremely well written and clear. Reviewed on: 27th August 2025

Site was easy to navigate and clear.

Site was easy to navigate and clear. Quote came through quickly and was easy to purchase. Confirmation came through quickly with the policy details. Reviewed on: 27th August 2025

good experience when health conditions changed

took out annual cover last year to cover a trip for a week in Greece then was ill later in the year and investigated which took ages. Before travelling for work to Holland, phoned Saga to update them with new condition diagnosed and medication and only had to pay a small premium for what was left of the annual cover to insure my trip. All in all, very helpful. Not renewed as hoping to book a holiday with Saga which is likely to include insurance in its pricing. Reviewed on: 27th August 2025

Easy to deal with, and not too expensive

Easy to deal with, and not too expensive Reviewed on: 27th August 2025

Saga was brilliant when we had to cancel our cruise...

Saga was brilliant when we had to cancel our cruise holiday due to a bereavement. We had a full refund with no hassle which helped when we had the double loss of losing someone very dear and missing our special holiday. Reviewed on: 27th August 2025

Excellent customer service when I made contact resol...

Excellent customer service when I made contact resolving a claim in a very short time. Reviewed on: 26th August 2025

Great insurance cover and very helpful call centre

Great insurance cover and very helpful call centre Reviewed on: 26th August 2025

Quick refund and re-offer

We booked an ocean cruise with the offered travel insurrance. My wife was lucky that an operation she was not yet schedulled for, was offered early. Informing SAGA of this instantly invalidated the insurrance (fully healed but less than 3 months between operation and cruise). The premium was refunded and a new insurrance offered. Reviewed on: 26th August 2025

Best Value

Easiest website to use. Good cover and best value travel insurance Reviewed on: 26th August 2025

Good customer service and great value .

I had to have a discussion re my travel insurance. Made very simple and very friendly and helpful. Very competitive price Reviewed on: 25th August 2025

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