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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.84 (1077 reviews)

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4.84

Based on 1,077 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1077)

A friendly company to deal with

I have found Saga Travel Insurance very friendly to deal with. They are clear in what they offer and have been reliable dealing with a claim. I really appreciate the friendly customer service staff on the end of a phone. I no longer dread having to telephone my insurers. Reviewed on: 25th August 2025

good telephone service.

good telephone service. clear and knowledgeable guidance Reviewed on: 25th August 2025

Cruise insurance

My wife had problems on cruise, we claimed on insurance, we were paid , no problem Reviewed on: 25th August 2025

Problem free

Problem free process low cost and simple process compared to other companies Reviewed on: 24th August 2025

Excellent Travel Insurance

Excellent customer service dealt with our issue with efficiency and curtesy. Reviewed on: 23rd August 2025

Application was easy

Application was easy and, although plenty of information needed to be submitted, it was clear what was needed. Reviewed on: 23rd August 2025

Good cover, good price, what else do you need.

Good cover, good price, what else do you need.. Reviewed on: 22nd August 2025

Helpful and easy to talk to

I haven’t had to make a claim but have been delighted by the ease of getting through and being able to talk to a person on the phone when I needed to amend my policy. They were so helpful and easy to talk to. Reviewed on: 22nd August 2025

I had a very unexpected crisis - and SAGA was perfect.

I had a very unexpected crisis - evacuation from a wildfire which caused a medical problem (strained foot) and Saga took care of everything perfectly - the medical costs, the flight changes, the hotel. It was surprising how good they were with me. Reviewed on: 21st August 2025

Went on the Durou river cruise faultless except they...

Went on the Durou river cruise faultless except they did not have enough staff to man the bars as it was all inclusive Reviewed on: 21st August 2025

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