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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (595 reviews)

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4.80

Based on 595 reviews, last reviewed 29th Aug 2025

39800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

A very friendly and professional company! A very friendly and professional company! Will be using again. Reviewed on: 29th August 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (595)

Customers really are important to SAGA

Booking a holiday or insurance with SAGA really is a pleasure. The whole experience and holiday, really does leave you feeling valued and the holiday leaves you satisfied. Thank you. Reviewed on: 5th October 2021

Reliable, trustworthy service

Went on a sruise and needed treatment. Smooth efficient service. Easy to claim and claim paid in full. Reviewed on: 5th October 2021

Easy concise quote

very pleased with the booking process and quote given. Covered everything I needed at a competitive price Reviewed on: 5th October 2021

Medical Conditions covered

Having tried many companies and search sites, we finally in desperation tried saga. Not only did they cover medical conditions which others had refused but also the price was extremely reasonable. We would have no hesitation in recommending them to anyone with pre-existing medical conditions of an advanced age. Reviewed on: 5th October 2021

Used many times

Have used 6+ times for worldwide and European travel. Good price with excellent provision. Very helpful customer service. Feel confident using. Reviewed on: 5th October 2021

Excellent Service

Very good value for money, I felt confident that if I had any travel problems they would be handled quickly and professionally . Reviewed on: 5th October 2021

Comprehensive travel insurance I can trust

I have used Saga travel insurance on several occasions. Not only does Saga cover my pre-existing health conditions but I feel they would go the extra mile should I run into difficulties. The only problem I am experiencing is in not being able to get cover whilst my child awaits long-awaited assessments for conditions that are not medical in a physical sense. As I don't think a diagnosis would make any difference to my child's ability to go away this is a significant drawback to me. If it wasn't for this I would award five stars. Reviewed on: 5th October 2021

Amazing Value

Saga Travel insurance is unique as it’s catered around your needs supported by fantastic online and telephone service. Reviewed on: 5th October 2021

Great product

Good prices, amazing cover and friendly staff. What's not to like? Reviewed on: 5th October 2021

Easy to use website and very helpful staff

Would thoroughly recommend this company . All my questions answered .and fears put to rest.No other website I have used in the past comes any where near them for Customer Service. Reviewed on: 3rd October 2021

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